BOSMERE PHARMACY
THE BOSMERE MEDICAL PRACT, SOLENT ROAD, HAVANT, HAMPSHIRE, PO9 1DQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Don't use for stoma supplies
Rated 4 stars out of 5
by Anonymous - Posted on 13 September 2024
It found out on 3rd day after it received my prescription for stoma supplies that their supplier didn't stock items. So they kept my prescription for 10 days without notifying me or my gp. On day 8 I was told my order would be ready on day 9. I was too ill so went on day 10, a Saturday. Staff member tried to blame me for trying to collect on a Saturday! Diabolical woman, no apology, no accountability. I tried to complain to another staff member but she was new and didn't have the knowledge to help me which is fair enough. Use a delivery service not a chemist as too many are problematic. Portsmouth chemists never had a problem. So why Havant does I do not. Because I couldn't get details of business owner I had to bypass and complain to NHS. It's great for normal prescriptions and they're always ready on time n other staff are lovely. But I won't interact with the rude lady again. I'll ask for someone else. I understand it's a new pharmacy but no excuse for leaving me without supplies. Somehow part of order were found on the Saturday n I collected on Sunday. The outstanding supplies haven't been ordered at all and it's now a month. Yet again no notification of a problem. Luckily my supplier has everything to me in 2 days. Being incontinent and running out of pouches cos pharmacy take so long or don't even order them is beyond humiliating. I always get a prescription sent when I have 2 boxes left. So it's not due to my tardiness.
Visited August 2024
BOSMERE PHARMACY has not yet replied.
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Review titled 5 star service and with a smile!
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2024
Just picked up repeat scripts, what a joy! Lovely assistant who was cheerful, helpful and efficient. It is extremely comforting that it has changed hands and fir the first time in a year, all meds were included!!!! Congratulations and many thanks Team Bosmere Pharmacy for storing my faith!
Visited March 2024
BOSMERE PHARMACY has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Karen - Posted on 19 February 2024
Extremely good customer service. I needed to release a prescription from the Boots system and they efficiently gave me the details I needed to do this. They then dispensed my prescription almost immediately. I will definitely keep using them.
Visited February 2024
BOSMERE PHARMACY has not yet replied.
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Review titled What a lovely difference!
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2024
Extremely helpful, professional and friendly staff after a change of hands. I was about to give up using Boots but am truly delighted at the service today and am totally reassured for future scripts.
Visited February 2024
BOSMERE PHARMACY has not yet replied.
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Review titled Greeted with a smile
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
I was given a very friendly welcome and absolutely minimal wait for my medication. Thankyou for your cheerfulness and professionalism.
Visited February 2024
BOSMERE PHARMACY has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 01 May 2024
The pharmacy is the worse I have ever delt with. There were many people waiting and who where also having issue. I am changing my nominated pharmacy from now
Visited January 2024
BOSMERE PHARMACY has not yet replied.
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Review titled What a relief!
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
At last, an outstanding team delivering a 5 star service and with a smile! Delightful, helpful and super efficient staff who had an electronically sent script done in less than 24 hours, Boots had me wait 3 days in December! Congratulations and thank you to the team, what a comfort and relief to have such a service here now.
Visited March 2023
BOSMERE PHARMACY has not yet replied.