Bridge Pharmacy
153 MAYBURY ROAD, WOKING, SURREY, GU21 5JRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst I’ve ever experienced
Rated 1 star out of 5
by Tom - Posted on 29 June 2024
I don’t know how this place has a license for business. It makes a haberdashery look organised. The lady there didn’t have a clue how to find my prescription. When she got some help and eventually found it, they were out of stock. They printed me something to take to another pharmacy. When I found it in stock they couldn’t give it to me because this pharmacy had not released it back. Now they’re closed all weekend.
Visited June 2024
Bridge Pharmacy has not yet replied.
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Review titled Very Good Pharmacy
Rated 5 stars out of 5
by Liam Duggan - Posted on 29 July 2024
I was having huge trouble with fastheal pharmacy for years but now I've changed over to bridge I've had no problems with them atall. In fact they've been nothing but helpful, courteous and caring. Thank you
Visited April 2024
Bridge Pharmacy has not yet replied.
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Review titled Very unhelpful staff
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
I called the pharmacy to enquire about stock of a medication. It was confirmed to me that is was in stock so I asked the pharmacy where my prescription originally went, to release it back onto the database. I called Bridge pharmacy back to let them know prescription has now been released. The lady I spoke to informed me that she had incorrectly informed me of the available stock. It was 50mg I needed but they realised that it was actually 3omg in stock. I can forgive this as we make mistakes as humans. When I asked her if she could just check if she could order the prescription in (at this point I have no idea if the medication is not available nationwide or whether previous pharmacy have supplier issues) , the lady completely dismissed this. Told me there was no point in getting hold of the prescription off the NHS spine (which was released on her instructions so you think she might want to help me abit ) and that I should call other pharmacy's up for stock first. I did tell her she was very rude and unhelpful and I did call other pharamacies straight afterwards who had no issues at all with checking if they can order the prescription in. None of the others said they needed the prescription before they could check. To the owner / manager of the pharmacy- there is a reason why google and NHS reviews left are you are so bad !! I strongly recommend getting your staff trained so that they at the very least act as if they care about the customer !
Visited June 2023
Bridge Pharmacy has not yet replied.