Brutons Pharmacy (Moxley)
101 High Street, Moxley, Wednesbury, West Midlands, WS10 8RTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Brutons Pharmacy (Moxley).
Reviews
-
Review titled Very poor pharmacy.
Rated 1 star out of 5
by UNHAPPY CUSTOMER - Posted on 03 June 2024
I have been using Abasaglar insulin for 25 years, always the same 300 ml glass vials. Last week my prescription delivery included 2 boxes of Abasaglar pre-filled pens, which I did not order and had never used before. The use by date on one of the boxes was March 2024, 3 months out of ate. I returned them to the pharmacy and was spoken to as though it was my fault. They said they would have had to order these as they didn't normally stock them? I had ordered my usual supply from the GPs online ordering prescription as 300 ml glass vials. Throughout my time in this branch they were unfriendly, surly and unhelpful. I insisted that they replaced the out of date pens with the vials I had always used and ordered. Disgusting customer service and very low standards of dispensing. They may need training in how to accept their errors and how to treat people with respect. I haven't been using Brutons for very long; I have found that if items are out of stock they will put a note in the bag when my order items are delivered, saying they will deliver when they receive stocks. I always have to chase them up when this happens, otherwise I'd never get them. I've ditched this chemist now and changed pharmacies. Fingers crossed the new one will have a better service and won't speak to people like they're to blame for their huge errors. Avoid these at all costs because I am sure it will happen to you too. There are far better pharmacies locally.
Visited June 2024
Brutons Pharmacy (Moxley) has not yet replied.
-
Review titled Walk-in flu & covid vaccination service
Rated 5 stars out of 5
by Mr & Mrs W - Posted on 09 October 2022
Excellent. We simply arrived, never been before (recommended by a neighbour) and were greeted by very pleasant staff who directed us to the right person. He did all the admin & gave us the shots very efficiently.
Visited October 2022
Brutons Pharmacy (Moxley) has not yet replied.