Bryant Pharmacy
462 ASHLEY ROAD, PARKSTONE, POOLE, DORSET, BH14 0ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service - always above and beyond!
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2024
The staff at Bryant's are always welcoming and caring. They often go above and beyond to source unusual medications (I have complex medical needs) and they keep me updated and can usually source any medication very quickly..if not they are very knowledgeable and often have a suitable suggestion for an alternative or will contact my GP/specialist for clarification. They are prompt and professional, and my very large prescription is usually filled much before the deadline. They are great for giving advice on minor complaints, and recommending safe, self care and advise when to seek further help. Their vaccination service is also second to none, very efficient and effective. All in all I would 100% recommend them. I was skeptical about moving pharmacies, but can honestly say it was the best decision and they've not once let me down. Their opening hours are great too! Thank you for all your hard work.
Visited December 2024
Bryant Pharmacy has not yet replied.
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Review titled Continued great service
Rated 5 stars out of 5
by Mandy - Posted on 31 August 2023
Their service is fast and efficient, ensuring I get what I need. The staff are always ready to provide advice, and I appreciate that they're even willing to help with minor concerns before I visit a GP. The pharmacy is well-stocked, and my prescriptions are usually available shortly after being sent in. Also, it's great I receive a message on my phone when my medication is ready – it's a convenient touch that keeps me informed. Overall, a top-notch pharmacy.
Visited August 2023
Bryant Pharmacy has not yet replied.
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Review titled Unprofessional Treatment
Rated 1 star out of 5
by Brian McNamara - Posted on 28 April 2023
My wife has a painful and unpleasant bacterial infection which requires antibiotics. A doctor issued a prescription which was sent to Bryants Pharmacy. 28 capsules were prescribed but Bryants only had 4 available. Instead of giving us the option of going elsewhere to fulfill the prescription they gave us 4 with the promise of the outstanding amount the day after. On calling in we found these were not available - apparently they had decided to change their supplier and were left with no stock. I went to another pharmacy to check supplies and, this being a "standard" antibiotic they had this on the shelf - but because Bryants had issued part of the prescription we were unable to go elsewhere! We now have to wait until they contact us when they have this antibiotic available! My wife now has to interrupt the Doctors prescribed treatment because Bryants have changed suppliers! I find this unacceptable - if they could not fulfill the prescription they should have given us the opportuntity to go to another pharmacy who could. Bryants have usually been reliable - but I sense something has changed recently and they are now letting people down. I suggest to Bryants they look at what they are doing as doctors do not issue prescriptions unless they are necessary and if they cannot fulfill the doctors instructions they should say so and let the patients get the treatment they need elsewhere!
Visited April 2023
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