Bullbrook Pharmacy
3 BULLBROOK ROW, BRACKNELL, BERKSHIRE, RG12 2NLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Can it get any worse?
Rated 1 star out of 5
by Martin Jenner - Posted on 04 July 2024
My wife and I are both on 2 monthly repeat prescriptions. For some time now things have failed to go smoothly. Prescriptions are rarely filled even though at least the 2 day interval as requested, so have to sit and wait. Told to come back the following day to collect the balance of prescriptions only to be told that nobody had reordered the medication so a wasted journey. Got home on one occasion to find that I had been given the wrong dosage of one of my medications, so I had to return it and then go back once they had reordered the correct one. Assistants who haven't a clue what off prescriptions are for so you have to tell them and anybody else in earshot what you're suffering from.
Visited July 2024
Bullbrook Pharmacy has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by S l Mitchell - Posted on 09 April 2024
Always a very long wait to find they don't have what u have prescribed every month! 1 item at least incorrect each month. Different staff on each visit. Wrong manufacturer of medication although stated on prescription. Missing items each month. 'Phone rarely answered. Delivered to neighbours although no permission given, (morphine in delivery...controlled??) Overall an appalling, slow, uncaring, inefficient company. I work full time so don't have time to traipse around town to other pharmacies.!
Visited April 2024
Bullbrook Pharmacy has not yet replied.
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Review titled Diabolical
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2023
Dreadful service. Rude staff. Repeat prescriptions are never ready regardless of how long I leave it to collect. I found out today its now owned by Enimed and the assistant informed me the pharmacist was new but apparently she's been there 7 months and still doesn't seem to have an efficient service operating. I was told to ring before collecting to see if it was ready but ironically their phone isnt working at the moment. I have now signed up with another pharmacy as I need several medications every 2 months and just want to be able to receive them without all this inconvenience.
Visited December 2023
Bullbrook Pharmacy has not yet replied.
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Review titled Breath of fresh air
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
Needed urgent 'hard to get' medication yesterday. Tried all the large supermarket pharmacies locally - couldn't even order it in for me. The Pharmacist at Bullbrook was lovely and calm, ordered my prescription for collection this morning. Perhaps I should wait to see if she managed to get them delivered but I like feeling positive :-). Quite a few staff working but all very friendly yet professional.
Visited November 2023
Bullbrook Pharmacy has not yet replied.
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Review titled Nice friendly staff but over worked
Rated 4 stars out of 5
by Anonymous - Posted on 09 June 2023
I've been getting my prescriptions from Bullbrook for about a year now, just lately they have been extremely busy, and seem to be under a lot of pressure. Even though they are busy, the staff have always been polite, I have never had a problem collecting my medication.
Visited May 2023
Bullbrook Pharmacy has not yet replied.
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Review titled Disorganised
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2023
I always order my prescriptions on a Sunday and my gp approves it by the Tuesday. I collect the prescriptions on a Friday. And it is never ready. Ever. Nor does anyone else’s seem to be (I see other patients experiencing the same poor service while I wait for my prescription to be made up). This use to be such a good pharmacy but it’s really gone downhill. I’ll be moving to another pharmacy because of the poor service.
Visited January 2023
Bullbrook Pharmacy has not yet replied.