Burnopfield Pharmacy
CEDAR CRESCENT, BURNOPFIELD, NEWCASTLE UPON TYNE, NE16 6HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Utterly unacceptable
Rated 1 star out of 5
by Iain - Posted on 13 February 2024
My partner has had an extravasation during chemotherapy treatment via portocath. She has cancer and after going to A&E for acute pain she was given a prescription for morphine. She was prescribed a large dose due to the effects it had in her chest... I was told by someone who couldn't have been more than 22 that the A&E doctors prescription was spurious. The prescription said 10ml every 4 hours. I understand that it must have been 10ml 4 times a day... I was told to try and find the doctor who prescribed it. How can we possibly do that?
Visited February 2024
Review titled Burnopfield Pharmacy
Replied on 17 February 2024
Dear Iain We are very sorry to hear about your recent experience at Burnopfield Pharmacy. We will be investigating this incident on Monday morning as a matter of priority. We will be in touch thereafter to discuss our findings. Farah Chemists Ltd.
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Review titled Could be easier for people
Rated 3 stars out of 5
by Anonymous - Posted on 01 March 2024
Staff in the pharmacy very helpful and friendly. Issue is opening times - very restrictive for those who work full time. Even one 8am start and one 6pm close a week would be very helpful. Also no communication if issue with your prescription - if unable to get a medication you only find out when you go to collect, very difficult if working full time and have to sort another time to attend again. Also I had to sort a different script with GP ie different strength of tablet. I am aware that some pharmacies in Durham text people when script ready to collect which would be fantastic.
Visited January 2024
Burnopfield Pharmacy has not yet replied.