Chauhan S Chemist
36 GOSWELL ROAD, LONDON, EC1M 7AAContact details and opening times
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Reviews
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Review titled Judgmental Service
Rated 1 star out of 5
by Anonymous - Posted on 24 March 2025
I went in there to get the morning after pill and the women in there were extremely unwelcoming towards me, they made me repeat myself when i asked what i was in there for loudly and then made me wait for 10 mins in front of everyone without even a smile. They then asked me for ID after saying i was 19, which made me feel humiliated as they then confirmed you only have to be 16 to get this so i was unsure as to why i had been asked for ID as i have never before. After i told them how much i weighed the woman said to me 'are you sure' and made me step on the scale. Overall just rude and i would never go back there again, it was also £35 when i thought i would be able to get it on the NHS. They looked me up and down as i was leaving and i felt uncomfortable the whole time.
Visited March 2025
Review titled Chauhan S Chemist
Replied on 26 March 2025
Thank you for your feedback. I am the Superintendent Pharmacist and Director, responsible for the professional services provided at this pharmacy. We are committed to providing a professional and reliable service at all times, and I was very sorry to learn of this incident and any distress it may have caused. As a company, we take all incidents very seriously. I will be carrying out a full review with the pharmacist on duty and the wider team, and we will use your comments to help us identify areas for improvement. If you require any further information or would like to discuss the matter further, please do not hesitate to contact me directly via email. Kind regards, Rohit Kotecha Rohit.kotecha@nhs.net