Cogges Hill Pharmacy
Cogges Surgery, 12 Cogges Hill Road, Witney, Oxfordshire, OX28 3FPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2024
I gave the pharmacy 2 weeks to fill my prescription before collection and still had to wait 30 minutes for it to be checked and 2 months before that had a 45 minute wait with no apology. All staff say is they are short staffed, no apology for it not being ready or for having to wait. They did not explain to me that the prescription had to be checked just me waiting. My tablets were only given to me when I reminded them. Did not like staffs attitude. Another customer came in and waited and the staff member said with a tone another waiting when she took it to pharmacist. Customer service is rubbish and staff need more training on how to treat people. Both myself and my husband will not be using this pharmacy again. We have transferred our repeat prescriptions to another pharmacy.
Visited May 2024
Cogges Hill Pharmacy has not yet replied.
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Review titled This pharmacy has fallen once again
Rated 1 star out of 5
by John Hughes - Posted on 06 October 2023
Just when I thought this pharmacy was getting better it has failed once again! Trying to call to see if my prescription is ready is pointless!16 times I called and no answer and when you do eventually get through the girl at the other end isn't very helpful atoll they misplace your prescription or file it under the wrong name very unprofessional.
Visited October 2023
Cogges Hill Pharmacy has not yet replied.
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Review titled Very professional and polite
Rated 5 stars out of 5
by Neil Hawkins - Posted on 24 March 2023
Rang to see if prescription was ready and was surprised how efficient and polite the receptionist was. Prescription was ready and waiting and was offered additional information on pharmacy. All together a great service.
Visited March 2023
Cogges Hill Pharmacy has not yet replied.
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Review titled Faultless
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2022
Literally a pleasure to speak to the team there, always greeted with a smile and can do attitude. Their attention to detail is refreshing, along with their speed and efficiency in dealing with long queues which soon disappear. Highly recommend
Visited December 2022
Cogges Hill Pharmacy has not yet replied.