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Cohens Chemist

NORTHGATE, PONTEFRACT, WEST YORKSHIRE, WF8 1HJ

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Pest problem

    Rated 1 star out of 5

    by Anonymous - Posted on 27 December 2024

    Can you tell me why you are opening this store when there are dead rats all over the place. The lovely staff say this has been going on for months. I was swarmed by flies whilst collecting my medication. Disgusting, it needs shutting down.

    Visited December 2024

    Report as unsuitable

    Review titled Cohens Chemist

    Replied on 30 December 2024

    Thank you for your feedback. We are aware that there is an issue at this pharmacy and our facilities team at head office and pest control company are working hard to get this under control as fast as possible. The staff in branch are aware that we are working with the landlord to get this issue under control as fast as possible. We fully appreciated that is is very concerning from a health environment setting and not an ideal working environment but we are taking all the precautions we can to get this issue sorted as fast as we can. We understand it is alarming to witness this and apologise that this has upset you. Unfortunately we were let down over the Christmas period by the pest control company. This has now been resolved and they have attended the site to continue to get the issue under control. Sincere apologises for any upset this has caused. The Cohens Group.

    Report as unsuitable


  2. Review titled Brilliant pharmacy

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 September 2024

    Have 2 closer to me but have chosen to have my medication sent here, always really friendly, quick to process prescriptions, had one issued electronically and it was ready to collect in 15 minutes. Recently needed treatment for a uti, got straight in with the pharmacist, ran through my symptoms and was issued and given a prescription for antibiotics in less than 10 minutes.

    Visited September 2024

    Report as unsuitable

    Review titled Cohens Chemist

    Replied on 18 September 2024

    Thank you very much for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are providing. We will ensure your feedback is forwarded on to the team in the pharmacy and I am sure they will also appreciate it. Thank you once again. The Cohens Group

    Report as unsuitable