Cohens Chemist
2 ALBION STREET, ASHTON-UNDER-LYNE, LANCASHIRE, OL6 6HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A great example to all other pharmacies
Rated 5 stars out of 5
by Annie Eagleton - Posted on 19 July 2024
Today there was a national electronic outage. I had to ring my GP for a review of the items on my repeat prescription. My GP Practice told me that this was not possible due to the outage. My repeat prescription is due. Cohen's were reassuring and said that it would deliver the prescription as usual and that there should be no problem . This pharmacy is outstanding in its professional, helpful and friendly service.
Visited July 2024
Review titled Cohens Chemist
Replied on 19 July 2024
Thank you very much for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are provided during the IT issues. We will ensure your feedback is forwarded on to the team in the pharmacy who I am sure will also appreciate the comments you have made. Thank you once again for taking to the time to leave us this feedback. The Cohens Group
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Review titled Lack of communication
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2024
Gp sent electronic request for medication for my husband which he needs to take asap 3 days ago we are registered for delivery so expected it within the usual 2/3 days. On 3rd day rang to ask when it would arrive informed there is no del this week (today is Thursday) and it would not be del till next Wednesday making it seven working days from receiving it. Extremely annoyed they didn't inform either gp or patients about delay I could have ordered taxi to bring it much sooner.
Visited June 2024
Review titled Cohens Chemist
Replied on 20 June 2024
Thank you for leaving this feedback. We are very sorry to read of the issues you have experienced with this pharmacy it is not the level of service we would expect our customers to receive.. The pharmacy is currently undergoing new procedures in the way the prescriptions are processed by sending these to be dispensed via our central hub. This is unfortunately causing delays for our patients - we apologise sincerely for this and are working hard with the team to improve this as fast as we can. We are asking patient to order prescriptions earlier so there is continuity to their supply. Next time you use Cohens I hope you find the service vastly improved. Thank you for bringing this to our attention. The Cohens Group
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Review titled Top Rating friendly Chemist
Rated 5 stars out of 5
by Mark Dyson - Posted on 07 October 2022
I have been with this Chemist for a number of years now and would always recomend their super fast speed and friendly welcome everytime. Always knows my situalion and gives consistant supply of my list of medications and a friendly banter with each visit at no extra charge, every thing you want in a diminshing face to face enviorment.
Visited October 2022
Review titled Cohens Chemist
Replied on 12 October 2022
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are providing. We will ensure your feedback is forwarded on to the team in the pharmacy and I am sure they will also appreciate it. Thank you once again. The Cohens Group