Cohens Chemist
37 LONG STREET, TETBURY, GLOUCESTERSHIRE, GL8 8AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really helpful pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
Having had blood pressure issues recently and a change of medication the team at Cohens have been excellent. The pharmacist not only gave me sound advice regarding concerns over a medication I had been placed on, he also rang me at home to check the new medication I had been given was working well for me. Really supportive and reassuring. Thank you!
Visited May 2024
Review titled Cohens Chemist
Replied on 03 June 2024
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are providing. We will ensure your feedback is forwarded on to the team in the pharmacy and I am sure they will also appreciate it. Thank you once again. The Cohens Group
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Review titled friendly and helpful
Rated 5 stars out of 5
by Pindar - Posted on 12 June 2023
Have used Cohens Tetbury since moving here 14 months ago. I visit at least monthly. The staff are invariably friendly and polite and go out of their way to be helpful - including phone calls. As the only chemist in town, there are, unfortunately, occasional queues.
Visited June 2023
Review titled Cohens Chemist
Replied on 20 June 2023
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are providing. We will ensure your feedback is forwarded on to the team in the pharmacy and I am sure they will also appreciate it. Thank you once again. The Cohens Group
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Review titled Impersonal
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2023
No patient confidentiality or a discrete manner of asking personal questions Abrupt and quite offensive questioning in relation to your health infront of many other customers behind you Made me feel very uncomfortable
Visited May 2023
Review titled Cohens Chemist
Replied on 02 June 2023
Thank you for leaving this feedback. We are very sorry to read of the issues you have experienced with this pharmacy it is not the level of service we would expect our customers to receive. I have forwarded your feedback to the manager of the pharmacy and to the regional manager and asked them to look into and rectify the issues you have experienced. We hope next time you use Cohens you find the service vastly improved. Thank you for bringing this to our attention. The Cohens Group