Corbett Pharmacy
36 CORBETT AVENUE, DROITWICH, WORCESTERSHIRE, WR9 7BEContact details and opening times
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Reviews
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Review titled Poor attitude
Rated 1 star out of 5
by Anonymous - Posted on 02 December 2024
During a weekend I had to make a call to 111 where I was informed my prescription was sent to Corbett Pharmacy.. After making 3 unanswered phone calls to check if my prescription had been received, I went into the pharmacy where I was greeted very kindly.. however, I was informed that as my prescription was made via 111 then I would need to be dealt with by who I assumed was a manager who was stood directly behind the receptionist. I stood at the counter for approx. 3/4 minutes watching the apparent manager carrying out what looked to be stock checking? As I was in great need of help as I was wheezing and coughing and obviously short of breath due to a chest infection and asthma, I felt I needed to politely interrupt and ask if she might check if the prescription had been received.. the reply I received was " I'm actually doing something just as important" to which she continued to check stock I believe, whilst also engaging in a general conversation with a colleague.. After a further 3/4 minutes of me standing there in obvious distress with a struggle to breath easily, she finally ushered me to a private room to explain there was no prescription received only a note and that as my own GP was now open that I had to go there.. This is not the attitude I would expect of a highly professional person in a field that is meant to show care and compassion.. I would hope this 'manager' hasn't taken a pharmacist oath..
Visited December 2024
Review titled Corbett Pharmacy
Replied on 04 December 2024
Thank you for taking the time to provide us with feedback on your experience within our Corbett Branch. We always strive for excellent customer service, confidentiality, and professionalism, and we are sorry that on this occasion we haven’t provided that. Please be assured we take all customer feedback seriously and request you contact our team directly at customercare@avicennapharmacy.org if you would like to discuss this further. Avicenna Customer Care
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Review titled Service none exists
Rated 1 star out of 5
by Paul Stanley - Posted on 19 September 2024
I had a 111 prescription sent and they said they need a doctor to authorise it which is ridiculous as 111 say that is is not necessary to get orthorised by a doctor as 111 is automatically done int . This is a case of jobs worth rubbish service
Visited September 2024
Review titled Corbett Pharmacy
Replied on 24 September 2024
Thank you for taking the time to provide us with feedback on your experience within our Corbett Branch. We always strive for excellent customer service, confidentiality, and professionalism, and we are sorry that on this occasion we haven’t provided that. Please be assured we take all customer feedback seriously and request you contact our team directly at customercare@avicennapharmacy.org if you would like to discuss this further. Avicenna Customer Care
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Review titled Follow on revue
Rated 3 stars out of 5
by Anonymous - Posted on 05 May 2023
I left a revue under badly run I would like to say all has been corrected now the fault was partly down to the medical practice and the pharmacy just hope it don't happen again
Visited April 2023
Corbett Pharmacy has not yet replied.
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Review titled badly run
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2023
put prescription in to them 3 weeks ago been in to collect 4/5 times told they would deliver 2 time over this time still not got my items the pharmacy is just a shambles I feel very sorry for the staff working there as everyone is on there back and it's not there fault
Visited April 2023
Corbett Pharmacy has not yet replied.