CORNERSTONE PHARMACY
THE CORNERSTONE PRACTICE, 26 ELWYN ROAD, MARCH, CAMBRIDGESHIRE, PE15 9BFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Delays and bad attitude.
Rated 1 star out of 5
by Anonymous - Posted on 27 December 2024
I recently moved to this pharmacy under the mistaken impression that using the pharmacy connected to my GP surgery would make things simpler with my complicated repeat prescriptions and the need for my medications to be delivered. Sadly not, each month there have been long delays, I’ve had to call and chase, and have gone without my medication while delays have been sorted. I’ve been given excuse after excuse, and the manner of the staff is rude and dismissive. I’ve asked what I can do to make this better but they just blame the GPs surgery, suppliers, delivery driver shortage, or them being far too busy. Meanwhile I’m in excruciating pain, waiting for my medication. It’s simply not good enough… this is not a corner shop, it’s an NHS pharmacy, and patients rely on their medication to keep them well and safe. If that’s not taken seriously, and run effectively, then why are they allowed to continue?
Visited December 2024
CORNERSTONE PHARMACY has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 03 June 2024
Ordered a repeat prescription over a week prior to visiting to collect it. Waited a long time to be acknowledged at the counter . Still wasn't ready and the excuse given was they were busy because people keep coming in for prescriptions , either wait or come back. Extremely slow and poor customer service. Will change chemists to collect prescriptions as the service here is awful.
Visited June 2024
CORNERSTONE PHARMACY has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Linda Allum - Posted on 09 February 2024
Prescription was sent to Mercheford house on Wed 7th of Feb and delivered by Cornstone Pharmacy on Friday 9th Feb. That's a Five ☆☆☆☆☆ service By both the Prescription Clark and Cornerstone Pharmacy. Thank you for a Excellent Service.
Visited February 2024
CORNERSTONE PHARMACY has not yet replied.