DAY LEWIS PHARMACY
NARROWCLIFF SURGERY, NARROWCLIFF, NEWQUAY, CORNWALL, TR7 2QFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible
Rated 2 stars out of 5
by Anonymous - Posted on 04 January 2025
Wasn't able to collect my prescription sat as they shut early... website says 5pm and they shut at 1pm Absolutely ridiculous when people work all week so are unable to collect during opening times as they take 100years to do a prescription, and now shut early on sat???? How am I going to get my prescription....
Visited January 2025
DAY LEWIS PHARMACY has not yet replied.
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Review titled Good follow up
Rated 5 stars out of 5
by Jim boam - Posted on 15 May 2024
The nice lady rang me from the dunnington pharmacy today to check for a second time if I was OK with new medication. I feel very supported and I thank her for her co sideration. As an aside, the pharmacy are prompt and accurate with my prescription.
Visited May 2024
DAY LEWIS PHARMACY has not yet replied.
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Review titled Great service once again
Rated 5 stars out of 5
by Caroline Ferguson - Posted on 19 March 2024
Today I went to collect a prescription which I had dropped in yesterday. The lady was so good not even having to take my name getting me my prescription which was all ready for me. They had to order my medication in. It was once again an amazing service from a lovely team. Always a great service when I use them. Nothing is any trouble.
Visited March 2024
DAY LEWIS PHARMACY has not yet replied.
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Review titled Late shortfalls of meds
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2024
Meds required 6 weeks ago but has nit yet been delivered. ..we did check 4 Times. Must change neds as advised in previous reviews...
Visited January 2024
DAY LEWIS PHARMACY has not yet replied.
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Review titled 80 minute wait
Rated 1 star out of 5
by Johnt225 - Posted on 30 January 2024
I have been sat outside Park surgery, waiting for my wife’s prescription for over an hour and 20 minutes and she is still not out. I am not quite sure what they are doing in there but in my eyes they are the worst pharmacy I have ever had to deal with.
Visited January 2024
DAY LEWIS PHARMACY has not yet replied.
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Review titled Chaotic and useless
Rated 1 star out of 5
by Anonymous - Posted on 22 December 2023
I used to have to request prescriptions a week in advance but now over a fortnight does not seem to be enough. They never ever answer the phone. I have my prescriptions delivered but lately I never get them because they don't ring the bell - just put a missed delivery slip through. They don't use my safe place either and they only make one attempt to deliver. They should realise that people have medication delivered because they are unable to get to the pharmacy. If I get someone to go and pick it up for me they have to wait ages. They just seem to get worse.
Visited December 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Worst pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 09 December 2023
Absolutely shocking. Takes weeks after receiving prescription from doctor to prepare it. Impossible to get through on the phone. Always missing medications from prescription, promise to have it following week but never happens. Don't waste your time going here unless you have hours of your life waste! Even in the unlikely event that your prescription is prepared, you still have to wait 30 minutes for them to find it. How can anyone run a business like this, perhaps its time to let another chain who actually knows what they are doing take over for the sake of the sanity of the patients at St Clares Medical Centre.
Visited November 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Past customer
Rated 1 star out of 5
by Past customer - Posted on 31 August 2023
I have already left a review, but wanted to tell all those dissatisfied customers that there is hope. Go on to your NHS app and change your designated chemist. I did and now go to the Chester Road one. It is still Day Lewis but far less hassle, no bolshy staff and minimum wait. Two members of staff worked efficiently and cheerfully. A much better service. Do Narrowcliff pharmacy even read these reviews? I suggest you all go to work for a day at Chester Road, you might learn a thing or two.
Visited August 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Poor Service
Rated 1 star out of 5
by victoria richardson - Posted on 06 July 2023
Unprofessional Very Rude Staff Un organised , never opened on advertised openings times not interested in the service user at all, Need more staff that's clear to see. Just very poor service if i had another option i would not use this chemist. Prescriptions never ready or items out of stock all the time.
Visited June 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Be prepared to wait a V E R Y long time!
Rated 1 star out of 5
by Diana - Posted on 19 June 2023
Every visit to collect a prescription results in a twenty-plus minute wait...even if you have been able to order 7 days in advance! Even then not all of your prescription may be ready to collect and you might get an IOU meaning you have to come back again to stand in line for ages. If its been bagged and labelled and is just sitting in a box waiting for you, why the hell does it then have to take so long to be booked out????? I would go elsewhere but they're also owned by Day Lewis and equally bad! Going to use Boots from now on.
Visited June 2023
DAY LEWIS PHARMACY has not yet replied.