DAY LEWIS PHARMACY
PARK SURGERY, ALBION WAY, HORSHAM, WEST SUSSEX, RH12 1BGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Linda - Posted on 31 January 2024
Waiting over an hour for some antibiotics. Had to go back and check what was happening as I was told a 30 minute wait. Clearly they had forgotten about mine. Only 3 people got their prescriptions in the time I sat there. They obviously need a new system as they are often getting things wrong, telling people they have already collected and other issues. I've had to move my 86 year old father to P2U due to similar issues. Never again and also seriously thinking about moving surgery after being there for 55 years. Such a shame but something needs to happen with both the pharmacy and the surgery.
Visited January 2024
DAY LEWIS PHARMACY has not yet replied.
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Review titled Dreadful
Rated 1 star out of 5
by Anonymous - Posted on 31 October 2023
I tried to phone from 0900 this morning on and off all day and I could not get through ever. I think they turn the phone lines off and ignore the calls. Appalling Non service. It is now 16.50 and still no answer
Visited October 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Rude and unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 28 April 2023
Called today to check they had received a prescription for my daughter, the woman I spoke to sighed when I asked for clarification. She was very abrupt and curt. She was desperate to get me off the phone as quickly as possible, she didn’t listen to anything I said and I had to repeat myself several times. Unpleasant experience that wasn’t reassuring.
Visited April 2023
DAY LEWIS PHARMACY has not yet replied.
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Review titled Rude and unprofessional
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
Waited in a line of over 10 people, 20 minutes waiting, get to counter, cashier was rude and would not listen, told to wait 30 minutes, while waiting there was a lot of upset angry patients which she kept rolling her eyes at them. I waited an hour for medication for my ASD son with possible Strep. I only got the medication because I went up and asked for it which was sitting ready for over 20 minutes. The rest of the staff were no better very rude sarcastic trying to be nice. An elderly man was waiting for his medicine he got up to ask where it was, one of the dispensers shout at him told him to sit down and wait. The staff should not be treating patients like this. I understand they’re busy but this is not the answer. I will not be using them again.
Visited March 2023
DAY LEWIS PHARMACY has not yet replied.