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Docklands Pharmacy

100 SPINDRIFT AVENUE, LONDON, E14 9WU

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Very poor service

    Rated 1 star out of 5

    by Anonymous - Posted on 13 March 2024

    I am on a repeat prescription but the medicine on my repeat prescription is not available with the pharmacy most of the time. I have been told that the medicine would be available on Thursday but I am still waiting for that Thursday. There have been multiple occasions when I went to the pharmacist with a prescription but I was not given the medicine because the person who was trained to dispense prescription drugs wasn't available. A key role deliverable for a pharmacist is to dispense prescription drugs and here we have a pharmacist who cannot dispense prescription drugs on being presented a prescription. This has happened on multiple occasions. The staff are least interested in providing quality service to their customers. They don't care. They are aware that they have not been able to provide me with my repeat prescription for several weeks but are least bothered. I have lived in multiple cities in the UK. This is by far the worst pharmacy.

    Visited March 2024

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    Docklands Pharmacy has not yet replied.


  2. Review titled Above and beyond

    Rated 5 stars out of 5

    by Sonia Ennals - Posted on 23 January 2024

    I had run out of repeat prescription and my former GP would not prescribe and new GP would not help as not yet cleared registration. 111 sent a temporary supply to this pharmacy for me. The pharmacist offered to call my former GP and get them to prescribe a two week supply for me to collect. This was so kind and helpful and I was not even a regular customer! Thank you. You are now my nominated chemist!

    Visited January 2024

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    Docklands Pharmacy has not yet replied.