Dursley Family Pharmacy
20 Parsonage Street, Dursley, Gloucestershire, GL11 4EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
Very helpful,friendly polite members of staff Always willing to help and nothing is a problem, i hadnt ordered my medication on time and they managed to sort it out by giving me an emergency supply. Highly recommended
Visited January 2025
Dursley Family Pharmacy has not yet replied.
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Review titled Helpful Pharmacy
Rated 5 stars out of 5
by Mary Skuse - Posted on 23 August 2024
I have used this Pharmacy a few times when my own Chemist could not fulfil my prescriptions. I had an occasion today 23 August when I needed a prescription filled urgently and they were understanding and helpful and able to sort this concern for me. They have always been polite and helpful and you do not feel rushed with trying to explain your problem or request. They have also been well organised when arranging Covid Vaccinations and proved excellent in their care.
Visited August 2024
Dursley Family Pharmacy has not yet replied.
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Review titled Ignoring customer queues
Rated 3 stars out of 5
by John Kemp - Posted on 06 July 2023
4 people, behind me, waiting to be served. I was told "Pharmacist just checking." 10 minutes later & still waiting, whilst the manager & a colleague discussed "balancing the till" which was more important. Another customer voices a complaint about waiting times. I also have had a monthly repeat prescription, for many years, re-ordered by them but, at the last 2 visits I was told "The Surgery have not sent them down, so come back tomorrow." Both times I rang the Surgery & they said "The Pharmacy have not requested your meds.
Visited July 2023
Dursley Family Pharmacy has not yet replied.