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EVEREST HOUSE PHARMACY

EVEREST HOUSE SURGERY, EVEREST WAY, HEMEL HEMPSTEAD, HERTFORDSHIRE, HP2 4HY

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Pharmacy really ????

    Rated 2 stars out of 5

    by Anonymous - Posted on 01 March 2024

    we phoned up the pharmacy because we were only given a part of the prescription after they had told us the script was ready for collection , we finally managed to get someone who spoke and understood enough English after 3 other people either not understanding English or not knowing what the medication was or even for and then acting like it was our fault they didnt understand ,come back Lloyds we miss you so much

    Visited March 2024

    Report as unsuitable

    EVEREST HOUSE PHARMACY has not yet replied.


  2. Review titled Rude staff

    Rated 2 stars out of 5

    by Karen Phillips - Posted on 28 January 2024

    Twice i have been given a brand of medication that I do not tolerate. The first time the pharmacist called me fussy, the second time the counter assistant laughed and said 'she doesn't like this brand' there were other customers in the pharmacy at the time. When I corrected the assistant and said that this brand makes me very u well, she failed to acknowledge me or apologise. I have completed a yellow card, always make a note on my repeat and the pharmacy has notes on their system. I left feeling angry and embarrassed. I'm hoping that my next repeat is correct. I'm on this medication for life, and need to feel confident that the pharmacy understands the implications of handing out medication that effects me so badly.

    Visited January 2024

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    EVEREST HOUSE PHARMACY has not yet replied.