FEWSTER SQUARE PHARMACY
11 FEWSTER SQUARE, LEAM LANE ESTATE, FELLING, GATESHEAD, NE10 8XQContact details and opening times
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Reviews
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Review titled They need to learn how to answer the phone
Rated 1 star out of 5
by Anonymous - Posted on 29 March 2024
been ringing since 9am for my dispensary prescription, im 75 calls in and no one has answered, they either put you to busy or leave it to go the fax machine. This is awful service when you can't actually go into the pharmacy because you work long hours. Don't provide a phone service if you're not going to answer the phone. No one can get in touch with you and you either hang up on people or just don't answer the phone when people are needing their prescription desperately. I leave my house at im working from 7am and i dont normally finish till 6pm im never going to get the time to go into the pharmacy for my presecription and it doesnt help when you dont answer the phone so i can arrange a delivery. this is really shocking and disgusting service that leaves myself and other people without their needed medication
Visited March 2024
FEWSTER SQUARE PHARMACY has not yet replied.
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Review titled From Best to worst
Rated 1 star out of 5
by Anonymous - Posted on 18 February 2023
up until Dec 2022 i would have rated this the best pharmacy in Gateshead now since what appears to be a management change i would definitely change that to worst.A prescription delivered to them by Doctors. for delivery on Wedneday has still not been delivered by Saturday pm so it is now going to be at least Monday when phoned to query just hang up on you.Fortunately i order scripts well in advance but for any one elderley or confused this delay could be fstal . On going into shop was told we are short of staff and if you are not happy go to some other pharmacy a great way to do business
Visited February 2023
FEWSTER SQUARE PHARMACY has not yet replied.
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Review titled prescription delivery service
Rated 1 star out of 5
by Anonymous - Posted on 19 January 2023
I am 71, housebound with chronic health conditions following cancer surgery and depend on the prescription delivery service. I never know when delivery is going to take place as medications have been up to 7 days late. yesterday I was using the toilet when the delivery arrived, I did not hear a knock at the door and was only aware they had been 15 minutes later when I retreived a small piece of paper from the letterbox. I immediately phoned the pharmacy to arrange a redelivery but was told that company policy allowed only one delivery and that I would have to get to the pharmacy in person to collect my medication which was already late. I have just recovered from covid and it is freezing outside but I will have to pay for a return taxi to Fewster Square. I have complained to the company via customer services and taken my custom to another pharmacy nearby which does offer a redelivery service.
Visited January 2023
FEWSTER SQUARE PHARMACY has not yet replied.
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Review titled Why has my local pharmacy gone downhill
Rated 2 stars out of 5
by Anonymous - Posted on 22 December 2022
4 days after ordering medication the prescription not ready to collect and asked to go back following day, people rely on pharmacy to put medication together on time, what has gone wrong with this once reliable pharmacy
Visited December 2022
FEWSTER SQUARE PHARMACY has not yet replied.