Filey Bay Pharmacy
15 SUNRISE DRIVE, THE BAY, FILEY, NORTH YORKSHIRE, YO14 9GEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terable
Rated 5 stars out of 5
by GEOFF - Posted on 10 October 2024
My medication was delivered on 4th october but i item was missing later that day i had a call from filey bay saying out of stock and could i manage over the weekend i said yes but by wednesday 10 october still no missing item .i rang them and was told it had been delivered on 4th october the day they rang me saying they was out of stock .i then got a male come on the phone and told me they do not give mediction away accusing me of disonisty i reportd this to my practice we have cctv and no way didd they deliver this item Filey bay did not like it and sruck me off but my doctor had already moved me to boots seem filey bay tells people they delivered them when they hadnt they are disonest
Visited October 2024
Filey Bay Pharmacy has not yet replied.
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Review titled Hopeless
Rated 1 star out of 5
by Peter - Posted on 25 July 2024
I have usually to wait on average 4-5 days if I’m lucky for my replete prescription being delivered. I usually have to ring them after a few days and ask where it is and I always get the same answer’ sorry we are out of stock and waiting for an item to come in’ I have reported this to my GP on several times, they say any item out of stock should be delivered the following day. This is not the case. I have even had them say the prescription has been delivered when it hasn’t and I once was told that a driver had taken a prescription home as he was at the end of his shift. This was a controlled drug, I believe that this is not acceptable. The pharmacy himself has phoned me several time to apologise and assure me that this won’t happen again. Mmmm, it’s now 4 days since the doctors sent them my prescription and I haven’t received it yet. Totally unacceptable and should be stopped from delivering prescriptions.
Visited July 2024
Filey Bay Pharmacy has not yet replied.
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Review titled Delivery service is unreliable
Rated 2 stars out of 5
by Anonymous - Posted on 08 July 2024
Where once repeat prescriptions would turn up at your door a week before your regular medication ran out, for at least the last 6 months I have either run out of medication or had to call and chase it up. The latest twist is that nobody answers the phone on many occasions when you try to call. Lucky they are the only delivery chemist in Filey, or I feel many customers would have gone elsewhere
Visited June 2024
Filey Bay Pharmacy has not yet replied.