Fordingbridge Chemist
1 SALISBURY STREET, FORDINGBRIDGE, HAMPSHIRE, SP6 1ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I can not praise the staff enough. Whenever I visit to pick up prescriptions or just want to ask for advice they are always very helpful and professional. On my last visit the front counter staff recommended I should see my GP and because of this my problem was sorted out on the same day. Without their advice I would not have acted so quickly.
Visited June 2024
Fordingbridge Chemist has not yet replied.
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Review titled Very helpful, professional and what a great service
Rated 5 stars out of 5
by Dr Jonathan Segal - Posted on 11 March 2024
I am so grateful to the help from the pharmacist and team today. Everyone was so kind,helpful and efficient. I was able to speak to the pharmacist on the phone and very shortly after a prescription was awaiting my collection. Such a great service and so helpfully off loading work from GP's, for minor illnesses. Brilliant. Thank you so much.
Visited March 2024
Fordingbridge Chemist has not yet replied.
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Review titled Frustrating lack of empathy from the Pharmacist
Rated 1 star out of 5
by Andy - Posted on 13 January 2024
Attended Fordingbridge Pharmacy for assistance with my two year olds acute onset of conjunctivitis but was told the pharmacist is too busy to take a look. I do appreciate with the cold weather and general demand for services that staff are under pressure, however with just two other customers in the store the service received was very unempathetic. After noticing our dismay, the store operative kindly asked again on our behalf as it was pretty clear this isn't a complex situation though we were advised it's "at least 30 minute wait to see the pharmacist". I would have felt some what assured had the pharmacist had the professionalism to explain this in person (particularly as they were stood 5meters away), it just really seemed they couldn't be bothered and we left disappointed and without resolve and. I then drove to a pharmacy in Ringwood and received a prompt and professional service, purchasing eye drops based on the pharmacists advice within 5minutes of arriving.
Visited January 2024
Review titled Fordingbridge Chemist
Replied on 19 January 2024
Hi Andy Thank you for the feedback. We're sorry you experienced this service from our pharmacy, this is not the service we strive to give to patients. Please can you call the pharmacy and ask to speak with Laura, Pharmacy Operations Manager or Michael, Pharmacist Manager, we will take some info and look to address this with our team and the pharmacist involved. Thank you again for the feedback Michael
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Review titled Very Disappointed
Rated 1 star out of 5
by Mike Foreman - Posted on 11 November 2023
My monthly supply contains multiple items 4 different medications which were labelled mixed batch The tablets pods were in various sizes/numbers with extremely sharp edges cuts no use by dates visible I have on a few other occasions had missing items where I have had to return to the chemist We’re supposed to be able to trust the this service quite frankly I’m am running out of patience with them
Visited November 2023
Review titled Fordingbridge Chemist
Replied on 16 November 2023
Dear Mr Foreman Thank you for your feedback. We are sorry to hear you are dissappointed with our service. If you would like to discuss this further please pop in or give us a call. Please ask for Michael or Laura. On this specific issue, please be assured that all the medication is safe, within date and as prescribed. To avoid wastage, it is not always possible for us to always provide unopened packets of medication, this should not happen frequently. We do our best to help all patients, and if you would like to discuss this or other concerns, please do pop in or give us a call. Kind regards Michael Pharmacist Manager Tel: 01425 652300
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Review titled Fantastic ‘flu jab service
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2022
I had my ‘flu jab done by the pharmacist today. I filled in a personal details form last week, so, I didn’t have to wait. There was no queue and the pharmacist came out right away. Quick as a flash it was painlessly over and done with! I can’t thank the Fordingbridge Chemist enough for the great service!
Visited October 2022
Fordingbridge Chemist has not yet replied.