FOUR ACRE CHEMIST
1&2 FOUR ACRE LANE, FOUR ACRE PRECINCT, ST HELENS, WA9 4BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful Experience
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2024
I would not recommend this chemist, GP appointment at 3pm and medication prescribed and sent electronically to the chemist, told to collect after two hours. Two hours later and feeling unwell tried to collect but advised by dispensing assistant that they didn't have it, checked with my GP, who advised they did. Went back to the chemist for the same dispensing assistant to advise that he had said that they had it but it needed printing of the spine. Again told to come back in two hours. Not wanting to go home and come out again I went to another chemist who dispensed it within minutes. Very poor experience from the chemist, I will be changing my chemist provider with my GP.
Visited December 2024
FOUR ACRE CHEMIST has not yet replied.
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Review titled No manners.
Rated 2 stars out of 5
by Anonymous - Posted on 09 November 2023
Phoned to check on medication that was ordered a week ago. Man on phone was disrespectful & rude ,he told no prescription then when he bothered to look it was there. Until then all other staff have been brilliant.
Visited November 2023
Review titled FOUR ACRE CHEMIST
Replied on 09 November 2023
as suggested by an anonymous post - i got an anonymous phone call! having missed the pyschic training tutorial at university i pointed out that if gentleman identified himself i would be able to render him assistance .Personally thought things moved quite smoothly once patient started helping .Said nothing on phone at time but happy to be an armchair whinger - had prescription delivered free of charge forgot to mention that part of the service
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 04 June 2023
Phoned 20 times on Friday to see if my prescription was ready, no answer and now their closed all weekend!!!!
Visited June 2023
Review titled FOUR ACRE CHEMIST
Replied on 06 June 2023
apologies the shop shut early friday evening due to no pharmacists available to cover sudden illness
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Review titled Ill mannered & unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2023
I telephoned to check if my prescription was ready for collection. The person who answered - presumably the pharmacist - was extremely rude and deliberately unprofessional due to the fact I did not state my name in the opening sentence. He then curtly asked me to hurry up as he was busy. This person needs some customer service training if he is to continue dealing with people. He lacks empathy and basic active listening skills. In future should I require any further medication I will chose to use An alternative chemist.
Visited February 2023
FOUR ACRE CHEMIST has not yet replied.