Fox and Medcalfe
36 KING STREET, LANCASTER, LA1 1REContact details and opening times
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Reviews
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Review titled Most useless Pharmacist ever (Mark)
Rated 1 star out of 5
by Anonymous - Posted on 17 February 2025
I was sent here for a pharmacy first referral. I was waiting over 30 minutes when somebody said, "I will just check he has not forgotten about you" He then looked at me very quickly using his phone torch. then said I could maybe give you antibiotics but it will be another 45 minutes wait or you can buy a spray. He also asked what my temperature was. He did not look at any records or seem to care or want to do the pharmacy first referral. Overall he was rude and didn't care.
Visited February 2025
Review titled Fox and Medcalfe
Replied on 17 February 2025
Dear Anonymous, Thank you for your comment. Unfortunately you had to wait as the pharmacist was dealing with another Pharmacy First over the phone. Regrettably your symptoms did not reach the threshold, as set by the NHS, for supply of antibiotics. The pharmacist has to abide by the regulations, even if the patient feels they want antibiotics. Thank you for your feedback, maybe the pharmacist needs to make the patient more aware of the reasons for non-supply.