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GLAD PHAMRACY CALVERTON

3-5 ST WILFRIDS SQUARE, CALVERTON, NOTTINGHAM, NOTTINGHAMSHIRE, NG14 6FP

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about GLAD PHAMRACY CALVERTON.


Reviews

Displaying 1 to 10 of 11

  1. Review titled Awful

    Rated 1 star out of 5

    by Anonymous - Posted on 31 January 2025

    Waited over half hour for prescription to be told it’s not in stock and to come back later, so went back and still not ready. Came back following day and waited another half an hour. There were other customers who seemed to have the same issue. Also never opens at 9am

    Visited January 2025

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  2. Review titled Shocking service

    Rated 1 star out of 5

    by Anonymous - Posted on 02 March 2025

    I've been using that pharmacy when it was Boots for over 5 years. You'll need take sleeping bag to camp for at least 3 days or get lied to and make 3 daily trips each time being told it will be ready the next day. I used to have to fetch my dads prescriptions there and I refuse to collect my own from there. First question you'll get asked is 'Do you need it today? No I just popped in to see if you can have it ready for 2026.

    Visited December 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  3. Review titled Terrible

    Rated 1 star out of 5

    by Anonymous - Posted on 13 November 2024

    The last 3 prescriptions were up to 5 days late on being filled. I have waited a total of 97 minutes queuing and waiting on my 3 prescriptions.

    Visited November 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  4. Review titled Poor practice

    Rated 2 stars out of 5

    by Anonymous - Posted on 08 November 2024

    Every time i go to the practice I seem to be waiting longer each time and sometimes my prescription isn’t ready so I have to call again

    Visited November 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  5. Review titled Shoddy pharmaceutical service

    Rated 1 star out of 5

    by Anonymous - Posted on 13 November 2024

    After 3 wasted visits I still only received half of my repeat prescription. I had to return on a 4th visit (over 3 days). In all several hours of my time wasted. The majority of the staff do not seem to have a clue what they are doing. People in the queue are constantly fed up of repeat visits because of incompetency of the staff. Customer service training is desperately required for all but 1 member of staff.

    Visited November 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  6. Review titled Awful service

    Rated 1 star out of 5

    by Anonymous - Posted on 13 November 2024

    Long waits Never has baby milk in stock and forget to order Always given half a prescription after a week of waiting to have to wait another week for the rest of the prescription Today was the second week of waiting for my babies milk to find it has never even been ordered, even after being told the last three times of going that it was ordered and waiting for its arrival Never had such an awful service from a pharmacy!

    Visited November 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  7. Review titled Extremely Slow

    Rated 1 star out of 5

    by Anonymous - Posted on 13 November 2024

    Extremely slow and no one ever seems to know what is going on. Boots was so much better. You can put an order in weeks in advance and you will still have to wait up to an hour for it.

    Visited November 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  8. Review titled One hour to collect a prescription

    Rated 2 stars out of 5

    by Anonymous - Posted on 11 November 2024

    I order my regular meds online a week in advance and yet it's taking an hour to collect them. A 15 minute queue to be asked to come back in half an hour, then another 10 minute queue plus a 5 minute wait. The workload is obviously too much for the staff they have.

    Visited October 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  9. Review titled Extremely slow service

    Rated 2 stars out of 5

    by Anonymous - Posted on 25 October 2024

    The queues are always so big and prescriptions take so long to be made up. I’ve never been in the pharmacy and not heard someone tutting or complaining about the speed of service. Either they need more staff or they need to review their processes, ans something obviously isn’t working. I had to wait 15 minutes in a queue to get to the desk, and then when I got there was told it’d be another 20 minute wait for the prescription. It actually took 55 minutes for the prescription and 2 items had been missed.

    Visited October 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.


  10. Review titled Terrible service

    Rated 1 star out of 5

    by Anonymous - Posted on 13 November 2024

    I went in to get my prescription and they took over an hour to hand them. Went back the following day as they had none in stock. I’m pretty sure I can say this for the whole community of calverton that boots should come back! Shocking.

    Visited October 2024

    Report as unsuitable

    GLAD PHAMRACY CALVERTON has not yet replied.