Gunnislake Pharmacy
GUNNISLAKE HEALTH CENTRE, THE ORCHARD, GUNNISLAKE, CORNWALL, PL18 9JZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Gunnislake Pharmacy.
Reviews
-
Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2024
They are constantly making mistakes with my medication. I have ADHD medication, which, due to the supply problems, can take 2 weeks or more to get in; this is a well-known problem across the UK. However, with Gunnislake, there have been multiple times they have forgotten to order it, meaning that I have to wait an extra week for medication which lasts 4 weeks. I don't think there has been a single time where they have got the medication correct. I am absolutely appalled by them; I regularly hear of medication being delivered to the wrong address.
Visited February 2024
Review titled Gunnislake Pharmacy
Replied on 20 February 2024
Dear Patient, Many thanks for your feedback. We are sorry indeed to hear that you have had a problem obtaining your medication, especially at a time when there is significant supply issues of ADHD medication. If you could please contact the Practice direct, either by phone or by using the feedback option on our website (www.tamarvalleyhealth.org.uk) we would gladly investigate the specifics of your experience to understand what has happened and how this can be improved. Kind Regards Tamar Valley Health
-
Review titled Delayed Prescription Delivery
Rated 3 stars out of 5
by Anonymous - Posted on 17 June 2023
I requested my meds within the specified time and within the period required for a Home Delivery. (Required Friday 16 June) It failed to arrive. I checked online and found that again it was listed as 'Collect' even though I had been assured that I was on the Home Delivery Service. Tried to phone but it kept me hanging on.
Visited June 2023
Review titled Gunnislake Pharmacy
Replied on 23 June 2023
Good Afternoon, We are sorry to hear there has been a problem with your home delivery. In order to try and rectify this for the future, please do contact the Practice, via our website, by phone or in person. Kind Regards TVH