Highfield Pharmacy
29 UNIVERSITY ROAD, HIGHFIELD, SOUTHAMPTON, HAMPSHIRE, SO17 1TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2024
Highfield Pharmacy has consistently provided exceptional service. I recently visit the pharmacy to collect my daughter`s medication and the service was very friendly and quick. The staff seems to be very knowledgeable and answered to my queries in detail. Highly recommend!
Visited July 2024
Review titled Highfield Pharmacy
Replied on 23 July 2024
Dear Valued Customer, Thank you for taking the time to give our Highfield Pharmacy a 5 star review. The team will be thrilled to read this feedback. The team work extremely hard in difficult times for Community Pharmacy, this feedback will boost the team morale. Thank you once again. Kind regards Kris Hillary Operations Manager Medicine Clinic Ltd
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Review titled Rude and defensive
Rated 1 star out of 5
by Anonymous - Posted on 04 June 2024
I met a man/worker there, who was not only defensive but rude. Incredibly poor manner and terrible service.
Visited June 2024
Highfield Pharmacy has not yet replied.
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Review titled Inefficient
Rated 2 stars out of 5
by Anonymous - Posted on 29 April 2024
I have used the pharmacy for about a year plus. There is no notification for when your meds are ready for collection. When I visit to ask for my prescription I usually have to wait for it to be prepared and vetted. However, I notice when I visit that some people arrive and their prescription is ready. I visited today and asked if they could have my prescription ready for when I return in about an hour. On return, my meds where ready in a tray but had to be signed off by the Pharmacist who was in the consulting room and I therefore, had to wait until he was finished. which was annoying as I missed an appointment I had made. The excuse I received, we have been busy, was not good enough as they would have had to make up my meds there and then had I stayed earlier. A very inefficient set up as they appear to have no system in place.
Visited April 2024
Highfield Pharmacy has not yet replied.