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Hodgson Pharmacy

59 STATION ROAD, LONGFIELD, KENT, DA3 7QA

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Patient ratings and reviews

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Reviews

Displaying 11 to 14 of 14

  1. Review titled Excellent Result

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 May 2023

    Had both my ears microsuctioned and great result. Very smooth and painless. Only took about 30 minutes for both and can now hear - at last. Although £80 it was a “must” and had to be done. Service was very professional though.

    Visited May 2023

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    Review titled Hodgson Pharmacy

    Replied on 24 May 2023

    Hi Thank you for your kind words. We will share your feedback with our practitioner. We look forward to seeing you again soon Hodgson Pharmacy

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  2. Review titled Excellent and knowledgeable service

    Rated 5 stars out of 5

    by DFE - Posted on 27 April 2023

    A good clear explanation of the process and a quick effective result for the procedure. I occasionally need micro-suction and Hodgsons have provided a procedure that I would thoroughly recommend.

    Visited April 2023

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    Review titled Hodgson Pharmacy

    Replied on 27 April 2023

    Hi DFE Thank you for your kind words of our service We look forward to welcoming you again soon Amish Patel

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  3. Review titled Poor customer service

    Rated 1 star out of 5

    by Anonymous - Posted on 02 December 2022

    Had prescription for 4 days and unable to get medication in on time, was told struggling to get medication but yet another pharmacy had it in stock. Got told to come back next day we’ll have it in and only got given half of the medication for another child very poor customer service. In result had to change my pharmacy as I feel that this pharmacy can’t seem to get medication in on time

    Visited December 2022

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    Review titled Hodgson Pharmacy

    Replied on 05 December 2022

    Thank you for taking the time to leave a review and we apologise that we were unable to meet your expectations on this occasion. As discussed in the pharmacy when you came to collect the medication, we had ordered the medication but the full quantity did not arrive. We therefore supplied what did arrive so that your child was not without medication all together, and re-ordered from different suppliers to get the remaining stock required, which has now arrived. The pharmacy sector is facing an unprecedented level of stock shortages at present, and the service level of wholesalers is somewhat out of our control. We fully appreciate the distress and frustration it causes patients when medication is out of stock. We always dispense and prepare prescriptions within 24 hours of it being received. For any items we don't have in stock, these are ordered at the same time, and generally would arrive next day or the day after. Unfortunately, on occasions, wholesalers may have a delay in deliveries, send wrong medication, or have missing items all together. We monitor this daily and re-order anything we need to as soon as possible, but this does unfortunately cause a delay in the supply of medication reaching patients. Please know we do everything we can to obtain medication and in a timely manner, and hope you may consider using the pharmacy again in the future.

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  4. Review titled Great pharmacist

    Rated 5 stars out of 5

    by Linda Rice - Posted on 29 December 2022

    This pharmacy is just amazing. Pharmacist went out of his way to allocate my medication with urgency. Can't recommend this pharmacy enough. Best ever. Always so friendly ans helpful and take time with you.

    Visited December 2022

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    Review titled Hodgson Pharmacy

    Replied on 03 January 2023

    Thank you for your kind words. I will be sure to share your comments with our team. We look forward to welcoming you again soon Amish Patel

    Report as unsuitable