Holdenhurst Pharmacy
5 Holdenhurst Road, Bournemouth, Dorset, BH8 8EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Should be Avoided
Rated 1 star out of 5
by Kathy Brickell - Posted on 01 June 2023
Avoid, avoid, avoid !! I have been using this pharmacy for many years and they were always really good but that was way before it was taken over by the new person at which point it went on roller skates down hill. My repeat prescription which I receive every 2 months has never been right since the pharmacy was taken over. I actually received tablets for another person in my bag of meds a few months ago. They left me without meds for many days, they would give me wrong amounts of meds (I had to tip everything out and count each item every time I got my meds), they would not tell me that I was owed meds. In short they were a total nightmare and would argue with me on the phone. I did contact the new owner who issued loads of apologies each time I spoke to him but nothing changed. I gave them chance after chance but they got worse. I have left and now use another pharmacy for my meds who have delivered on time and without mistakes. In short, avoid
Visited May 2023
Holdenhurst Pharmacy has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Norma Kemp - Posted on 29 March 2023
Having used this pharmacy for many months, l have only the highest praise for the staff. I have never been disappointed with their service for which l am most grateful.
Visited March 2023
Holdenhurst Pharmacy has not yet replied.
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Review titled Appalling customer service.
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2022
I went in to get over the counter medication. 40 minutes later im still waiting and was told to "get out" if I don't like the wait. Disgraceful service for paying customers and patients. Extremely rude and I will not be returning.
Visited December 2022
Holdenhurst Pharmacy has not yet replied.