Hood Manor Pharmacy
GREAT SANKEY MEDICAL CENT, DORCHESTER ROAD, WARRINGTON, CHESHIRE, WA5 1UHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled awful pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
hangs up the telephone chaos in the pharmacy mucking around by staff. Long queues no apology for waiting Sal one woman being told they had lost the prescription
Visited November 2023
Review titled Hood Manor Pharmacy
Replied on 15 November 2023
Dear Anonymous Thank you for taking the time to leave a review. I have shared this with the team who were saddened by your feedback. As a management team we are always keen to understand more when a patient’s experience is not what they, or we expect. Please feel able to get in touch directly via contact@thehubpharmacy.com Liane, Pharmacy Superintendent
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Review titled Degrading
Rated 1 star out of 5
by Debra - Posted on 16 February 2023
I’ve been in the chemist on a few occasions where young person waiting for there medication which they have to take there at the chemist ! The pharmacist came out handed the young lad a bag and he had to take it there in front of a packed chemist how degrading this must have been for the young lad ? Everyone watching !!! Poor lad looking at the floor as he was walking out my heart felt for him I followed him out he said this has happed before.well shame on you for treating a person like this especially when you have a room right next to where he was stood surly you could have been more professional and take him in the room ??? I mean would you go over to someone sat down discussing personal problems with them in front of a packed chemist ??? That is someone son brother? It’s the pharmacist at fault the other staff are moor professional and treat as equal
Visited February 2023
Review titled Hood Manor Pharmacy
Replied on 21 February 2023
Dear Debra Thank you for taking the time to share your feedback and bringing this to our attention. All patients requiring additional support should have access to use our consultation room if required. As a result of your feedback the team have been reminded to check with patients their preferred location for all support and conversations.