HUGHES PHARMACY
158 KNUTSFORD ROAD, GRAPPENHALL, WARRINGTON, WA4 2QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Why is it so slow
Rated 2 stars out of 5
by Anonymous - Posted on 12 November 2024
Had a medication review Friday, change of medication ordered by electronic prescription 10:30 Friday morning, 3pm Tuesday prescription not filled. Blood pressure going through the roof as the prescription is not being filled, why is the service so poor. In this day and age this should be filled Monday morning if ordered Friday morning.
Visited November 2024
HUGHES PHARMACY has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 22 October 2024
Had appt for flu jab … waited 45 mins and still wasn’t seen . Walk in consultation’s were being seen in between flu jab appts. Many displeased customers . I wasn’t the first one that had to leave as had further appts/engagements. Now have to reappoint. Will not be using this chemist again I’m afraid .
Visited October 2024
Review titled HUGHES PHARMACY
Replied on 22 October 2024
Thank you for bringing this to our attention. It has been a very busy period with flu and covid vaccinations as well as the Pharmacy First coming via NHS 111 online. We were also short staffed due one member leaving and another off sick with covid. When appointments are made we can not know what other demands will be made on the pharmacists time or the staffing issues. Further to your comments , we will try in future to separate out patients with an appointment and the walk in patients. Please accept our apologies for the poor service you received.
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Review titled Poor service
Rated 1 star out of 5
by N Hudson - Posted on 24 May 2024
Chemist require you to inform them when you have ordered a prescription but this is nigh on impossible as they don't answer the phone which just adds time on for when the prescription is going to be available, not very good when part of the prescription containes heart medication
Visited April 2024
HUGHES PHARMACY has not yet replied.