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JARDINES PHARMACY

5 KINGSFIELD ROAD, SAXON CENTRE, BIGGLESWADE, BEDFORDSHIRE, SG18 8AT

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Not great service

    Rated 2 stars out of 5

    by Anonymous - Posted on 12 June 2024

    I am prescribed "Generic Compound A" in two strengths 10mg and 20mg each month, both on the same prescription. This month the pharmacy were unable to provide the 10mg due to supply issues, and they asked me to contact my GP and get a different brand prescribed of the same compound. I didn't understand why as it's a generic on the prescription, and neither did the dispensing nurse at my GP understand why I needed to do this, when I would have thought they could just issue another generic. The GP did send a prescription for the unfulfilled 10mg back to this branch, however when I went to collect the pharmacist was quite insistent that I pay again for another prescription. This for a new prescription that the pharmacy had requested me to get, because they couldn't supply the original request. I was not informed there would be any additional charge when I was sent back to my GP. Furthermore, I was also requested that each month I (the customer) should call this pharmacy before requesting any repeat prescription to see what stock they can get, and then request that specific stock on my prescription from my GP surgery for them to fulfill. That doesn't feel like it should be my job to do, and it is completely wasting the GP surgeries time having to change prescriptions based on a pharmacies access to stock.

    Visited June 2024

    Report as unsuitable

    JARDINES PHARMACY has not yet replied.


  2. Review titled Short staffed constantly

    Rated 1 star out of 5

    by Anonymous - Posted on 11 May 2023

    The young man in there is lovely but he's rushed off his feet every single day. Queues always to the door and beyond. Have changed my chemist now as so fed up with the long wait. Real shame as it's local and he really does try his best.

    Visited April 2023

    Report as unsuitable

    JARDINES PHARMACY has not yet replied.