Jardines Pharmacy
WHITEHOUSE H C GRD FLOOR, DORSET WAY, WHITEHOUSE, MILTON KEYNES, BUCKINGHAMSHIRE, MK8 1EQContact details and opening times
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Reviews
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Review titled Terrible Customer Service
Rated 1 star out of 5
by Anonymous - Posted on 17 December 2024
I waited 1.5 hours for a prescription for them to tell me they haven't got the item in stock and have to order it in. I arrived with around 4 people ahead of me(that were all seen and out in no time) so I was well aware I would have to wait but not for that amount of time. I filled in a form with my details and waited (very) patiently. They told me after around 30 mins that I would need a token from the GP Surgery which I got and handed back within 5 minutes. Multiple people came in after me and were handed their prescriptions after a short time. I appreciate there were only 2 members of staff working with lots of people to attend to but had they actually acknowledged that I was the only person standing there for that amount of time, maybe I would of been informed sooner that my prescription needed to be ordered in and I've just wasted my time. If I had of been informed that it was 1.5 hours wait, then I would of left and come back but sat there for that amount of time with little to no communication is just absolutely ridiculous. Frustrated is an understatement. Truthfully, I don't know how that pharmacy is still open and the surgery it's attached to. I would never normally write a negative review but maybe the more feedback from patients, maybe just maybe, they'll look into improving their services.
Visited December 2024
Jardines Pharmacy has not yet replied.
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Review titled dispensing error
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2024
Picked up NHS prescription on April 15th. The prescription was twice daily, four times a day, for five days. This comes to 40, but only 36 tablets were provided. E-mailed the Pharmacy straight away to get the missing 4 made for me, as they were closed and close before I finish work during the week. No reply to e-mail, and closed on Saturday. So now I cannot finish this course of treatment the dr prescriped.
Visited April 2024
Jardines Pharmacy has not yet replied.