JHOOTS PHARMACY
RUSHALL MEDICAL CENTRE, 107 LICHFIELD RD,RUSHALL, WALSALL, WEST MIDLANDS, WS4 1HBContact details and opening times
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Reviews
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Review titled Unprofessional and Rude
Rated 1 star out of 5
by Anonymous - Posted on 01 September 2024
I visited this pharmacy in August, and it was an incredibly disappointing and unprofessional experience. From the moment I arrived, it was clear that the pharmacy was understaffed and the team was overwhelmed. Unfortunately, the pharmacist behind the till seemed unable to manage the pressure, leading to an unacceptable level of service. I initially noticed the pharmacist shouting at and disrespecting another patient, who quickly moved away, visibly uncomfortable with the treatment they received. When it was my turn, the experience only deteriorated further. The pharmacist was extremely rude and dismissive. I asked for assistance and advise, but instead of addressing my request professionally, she harshly told me to "get lost" because they were closing. Her tone was not just unprofessional—it was hostile and condescending, as if I were a child being scolded. This behavior occurred in front of other customers and members of her team, making the situation even more embarrassing. It was evident that the pharmacist was struggling to cope with the workload, but instead of managing the stress constructively, she projected it onto the patients. Her behavior was consistently rude, arrogant, and entirely unprofessional. I highly recommend avoiding pharmacy. There are other pharmacies in the area where you can receive respectful and professional service. Save yourself the distress and do not visit this pharmacy unless you want to be treated poorly.
Visited August 2024
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