JOHN BELL & CROYDON
50-54 WIGMORE STREET, LONDON, W1U 2AUContact details and opening times
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Reviews
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Review titled Avoid at all costs!!!
Rated 1 star out of 5
by Anonymous - Posted on 22 July 2023
Shame Shame Shame!!!! Shame on a company that hired staff that are ignorant and incompetent!!!! They send me someone else’s items right before my travels. They had the audacity to ask me to return first and show them the proof of return to be able to get my items!!!! All they are good at is a fake apology that is worth less when they are the ones who are in the wrong! I as the customer have to do their job to be able to get what I need. Advise : Try to avoid at all costs! Order your products from other places they were a good company in the past but they are the worst place to shop right now! Just have a look at other reviews and you will see! you will see that every single person working there are not interested in anything to do with the customer and they have zero knowledge of the products that they have on the shop floor!
Visited July 2023
Review titled JOHN BELL & CROYDON
Replied on 23 July 2024
Hello, Thank you for your feedback, we are very sorry to hear of your experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will have addressed this with the pharmacy directly. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team