KING CROSS PHARMACY
210-212 KING CROSS ROAD, HALIFAX, WEST YORKSHIRE, HX1 3JPContact details and opening times
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Reviews
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Review titled Poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 04 September 2024
I called King Cross Pharmacy (Halifax) regarding the delivery of my prescription. I spoke to a pharmacy assistant, who was unprofessional over the phone. She told me there would be no delivery as customers were abusing the service, and the service was only for the elderly, but young people were also receiving this service when they shouldn't be. I informed her of my situation that I was heavily pregnant and unable to get to the pharmacy, and she said it was just a pregnancy and not a good enough reason for me not to be able to come. I asked to speak to the manager, who handled the situation professionally and explained why deliveries were unavailable. However, I did feel he was covering up for his staff's unprofessional behaviour and informing me there were several calls regarding deliveries, which does not make her behaviour acceptable. The pharmacy assistant had not applied the NHS core values during her interaction with me nor demonstrated a positive attitude, compassion or patience. The setting is supposed to be a safe place to deal with any concerns and questions pregnant women may have. However, I feel I can no longer call up and address any of my worries.
Visited September 2024
KING CROSS PHARMACY has not yet replied.
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Review titled Not Open
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2023
Second time I have arrived for 8.30 and the pharmacy is shut. It's now 8:40 and someone has just turned up!
Visited March 2023
KING CROSS PHARMACY has not yet replied.