Kings Pharmacy
343 KILBURN HIGH ROAD, KILBURN, LONDON, NW6 7QBContact details and opening times
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Reviews
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Review titled Awful
Rated 1 star out of 5
by David Axe - Posted on 19 October 2023
They don’t deliver medicine to patients although they say they do on various websites. I called them yesterday to see if my prescription was ready and I got the answer yes. I have bad arthritis and it is very difficult to get there. It’s not that far but entails quite a bit of walking and a one stop bus ride. And back. I went online and arranged for a courier to pick the pills up and deliver them to me at a cost of £33.00. I rang kings pharmacy again to confirm it was ok and the courier could collect them. Yes, again. When the courier arrived here to my home he came with only two medicines out of 11 prescribed. When I rang kings pharmacy the person who answered the phone didn’t seem to understand my problem. I asked to speak to the pharmacist, who wasn’t very interested. When I told him about the call I made yesterday he said he wasn’t there yesterday as if that completely absolved his employers and the pharmacy. He flat out refused to get the missing pills to me tomorrow. The pharmacy don’t take responsibility or ownership of their actions or show any initiative or customer service. I would not recommend this pharmacy if it was the last one standing in England.
Visited October 2023
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