Kirklees Pharmacy
ST JOHNS HOUSE, CROSS CHURCH STREET, CLECKHEATON, BD19 3RQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely shocking service.
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2024
Staff are extremely rude! I asked for a liquid form of ibrbrufen for my 10 year old and got told they don't supply it bare in mind I'd got a prescription from there before but we were running low the lady then told me I can buy the up to 9 one and give him a 9 year olds dose plus a little extra. So unprofessional! Not to mention dangerous should I have listened!!!! I told her I know I can definitely get the liquid nurofen to age 12 some times 16 and she told me to go try else where. Which I did and got the exact thing I needed. Can't believe just how rude they are won't be returning and wouldn't recommend this place at all. It's also scruffy so messy and dirty needs taking over by professional staff who care for the community.
Visited May 2024
Kirklees Pharmacy has not yet replied.
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Review titled Great little pharmacy and great hard working staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
I’ve never had an issue with this pharmacy. It’s small and the staff are very hard working. Have had an issue with a prescription before and the staff sorted it out. Open late too which is a bonus.
Visited January 2024
Kirklees Pharmacy has not yet replied.
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Review titled Ignorant staff
Rated 1 star out of 5
by Sharon Jankowicz - Posted on 23 November 2023
I visited Kirklees Pharmacy today to collect my mother's prescription. The staff on duty were so ignorant and rude. Myself and 2 other customers were waiting to be served for quite a considerable time while 6/7 members of staff simply stood around chatting. Admittedly,1 member of staff was busy showing a new starter the ropes but the other 4/5 were doing nothing! After a few minutes I was forced to say something. I asked if anyone was serving as they appeared to be oblivious to the fact 3 people were actually waiting to be served. The other customers who I did not know agreed with me for speaking up. The most annoying part of this was when 3 young ladies started smirking at each other. It was clear I was going to be the centre of mid morning gossip after I left the Pharmacy. In my opinion all the staff are in need of some sort of customer service training. This is not the first time I've experienced issues with staff in this Pharmacy but I have always kept my opinions to myself. Today was simply a step too far.
Visited November 2023
Kirklees Pharmacy has not yet replied.