Lime Pharmacy
GROVE SURGERY, GROVE LANE, THETFORD, NORFOLK, IP24 2HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgustingly rude member of staff
Rated 1 star out of 5
by Anonymous - Posted on 05 January 2024
Having ordered medication more than three weeks previous, I had come in the previous day only to be told the Medication was not there, but it would be by the next day - always the same with Lime Pharmacy, slow and incompetent -. I arrived today to be told the Medication was not there again. When I aired my frustration someone from the back shouted through that I could 'always go elsewhere'. I'm not impressed and I will be using another pharmacy from now on. Lime is not worth it, they take forever, they are disorganised and never prepared with Medication - no matter when it was ordered and even when you are the only person waiting. This pharmacy is a joke.
Visited January 2024
Lime Pharmacy has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 29 August 2023
Awful service, ignorant, pressed bell for assistance told 1 minute served 2 people who arrived after me. To then be told wasnt ordered in despite having prescription for 4 days
Visited August 2023
Lime Pharmacy has not yet replied.
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Review titled Absolutely awful
Rated 1 star out of 5
by Anonymous - Posted on 19 June 2023
Don't know how this pharmacy is still going! Worse one ever, prescriptions are never ready and some of the staff can't even communicate properly, have now moved pharmacies!
Visited June 2023
Lime Pharmacy has not yet replied.
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Review titled Disorganised
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2023
Despite being on repeat for years, my son’s medication is frequently not ordered in ready, even though the prescription has been put through to the pharmacy. Last time I was in there my request was misplaced so everyone had been served and I was left standing waiting. The wait times are usually long, while staff seem to stand in the back having a chat. I’ve been told before that there is a ten minute waiting time before my prescription will be processed, so I have gone to the shop and returned half an hour later only to find that nothing has been done and I still have to wait quarter of an hour my my medications.
Visited January 2023
Lime Pharmacy has not yet replied.
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Review titled Poor ! very poor !!
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2022
Over the last 6-9 months we have had nothing but issue after issue. Lost prescriptions, don’t phone back when they say they will, don’t put items on repeat, when I did get a call to say come down to pick up prescription I got there and was told it needed to be checked but that person had nipped out. (Why call me to pick up then) unbelievable!! I don’t know if it’s due to staff changes but it used to be excellent. Now it’s so bad I want to change Dr/Pharmacy.
Visited July 2022
Lime Pharmacy has not yet replied.