LIONWOOD PHARMACY
30B WELLESLEY AVE NORTH, NORWICH, NORFOLK, NR1 4NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Phenomenal Pharmacy
Rated 5 stars out of 5
by Natalie Armstrong - Posted on 28 March 2024
Lionwood Pharmacy truly cares for their customers, for whom they provide significant services. They have taken time and carefully explained to me how to administer medicines to my toddler despite a busy line, they have triple checked my symptoms with me to ensure they recommend the best product, and they are always polite and friendly, evidently keen to help, so you never feel a request or question is too small. Today they went absolutely above and beyond for my family. Through my own error and various circumstances, we were almost without a vital prescription over the Easter break, which would have meant many days without due to bank holidays etc. The significance of not having the drug involved and the effects of going without would have been horrific for my family. This was nothing to do with them, entirely a mess up on my part. They were closed, cashing out their tills, and the GP next door had already informed me that the pharmacy had a horrific day and I had no hope. They stayed late, found the prescription that had only been sent hours earlier, processed it, reopened the till for me and comforted me as I cried. They wanted desperately to be back home with their own families, yet sacrificed their time for my benefit. I am slightly fretful to tell this tale, as I do not wish them any further customers (such as myself) keeping them late after hours, certainly never expecting such above-and-beyond service. I recall it only because it tells you absolutely everything about their customer service and diligence to serve their community. Trust them with your life, they absolutely will take care of it well. And try your best to stick to their opening hours, which are really very generous as it is.
Visited March 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled So helpful
Rated 5 stars out of 5
by Deborah Yardy - Posted on 09 February 2024
Came to collect my prescription and the lady recommended I purchase a prepaid certificate asnit would save me a lot of money over 12 months. She was so helpful and provided all the information I needed in order to do so.
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Friendly and helpful advice
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2024
Seeing that I pay for my prescriptions, the pharmacist asked whether I knew about the prescription prepayment schemes and how it might save me money. She was not at all pushy, but wanted to make sure I was aware of the potential benefits, and went out of her way to ensure that I had the necessary paperwork to claim back today's prescription charge if I chose to obtain an hrt ppc. Lionwood Pharmacy is a real asset to the community.
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled excellent money saving tip
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2024
the pharmacist was very helpful in explaining the benefits of having a prescription payment certificate and took the time to explain what I needed to and how I could claim the money back that I had spent today
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled great practice!!
Rated 5 stars out of 5
by sian - Posted on 15 March 2024
they looked at my ear infection withing minutes and prescribed antibiotics instantly, i would recommend them to everyone, they are so friendly and helpful and easy to talk to
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Great Pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
I was seen today by the pharmacists very quickly. They gave me great care, advice and a treatment very quickly. I was really pleased with the mew Pharmacy First available
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Great pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
The staff are always going above and beyond for their customers - with advice at the counter & in their newsletters. Today was no exception helping me sign up to save money for my HRT prescriptions - always a pleasure- thank you !!!
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Very attentive
Rated 5 stars out of 5
by John D. - Posted on 05 March 2024
The pharmacist went above and beyond to make sure I was getting the most from my custom. Introduced me to pharmacy services which she thought would benefit me and made sure I understood my prescriptions.
Visited February 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled Great practice great staff
Rated 5 stars out of 5
by Donna Starkey - Posted on 05 January 2024
I went to the chemist yesterday to get medication and lady who works in the chemist explained how if I bought a pre paid cert I could save a lot of money she explained how it worked and what to do she went above and beyond to help me always so kind and courteous and did it and found it easy to do online without her telling me I’d never have known and with times hard as they are this have helped me a great deal . The staff at this chemist are amazing so kind and they never rush you they are hard working kind caring people well done to everyone who works there as a team u r all doing a great job thankyou once again happy new year
Visited January 2024
LIONWOOD PHARMACY has not yet replied.
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Review titled A wonderful local service
Rated 5 stars out of 5
by Katie Randell - Posted on 16 January 2024
I am so grateful to the lovely pharmacist who took the time to speak to me last week and was so reassuring. The pharmacy has a nice warm feel about it and all visitors are made to feel very welcome.
Visited January 2024
LIONWOOD PHARMACY has not yet replied.