Manor Pharmacy
12 Manor Lane, Halesowen, Dudley, West Midlands, B62 8PYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blister packs never on time for collection
Rated 2 stars out of 5
by Anonymous - Posted on 25 July 2024
Time and time again I have experienced picking up my 90 year old grandmothers tablets to see that they cannot be found by three different chemist. For me to be told it’s better if I come in and address that I am picking up blister packs. Whereas you would expect to give the name of the person who has had a repeat prescription for the last 5 years. So hopefully by the time an arrive back at the chemist on the 26th July I expect to receive them.
Visited July 2024
Manor Pharmacy has not yet replied.
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Review titled Awful chemist
Rated 1 star out of 5
by Jessica gurney - Posted on 22 April 2024
The staff in this chemist are clearly too busy to cope. They are so very rude and unhelpful. The lady dealing with prescriptions especially. I overheard her being rude and abrupt on the phone before being rude to me. They yelled at me asking what my prescription was for in front of people. Never again will I use this pharmacy. Disgusted.
Visited April 2024
Manor Pharmacy has not yet replied.
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Review titled Change of ownership?
Rated 1 star out of 5
by Mike - Posted on 14 July 2023
Something has happened here. My wife and l need regular medication. We have been with this pharmacy for years and it has been excellent, with regards supply, personnel basically everything. I would rate 5. Now in the last 3 - 4 months the pharmacy service has been appalling. Pharmacy staff miserable and very slow, medicine availability has fell through the floor. The shop assistants who try to do everything and run the post office are still great. I'll be switching pharmacy as fast as I can.
Visited July 2023
Review titled Manor Pharmacy
Replied on 23 August 2023
Dear Mike Thank you for your feedback. I would like to express my sincere apologies for any inconvenience or frustration this may have caused you. We deeply regret that we fell short of meeting your expectations on this occasion. Please be assured that we value your feedback and take your concerns seriously. Your feedback is crucial in helping us improve our services. The pharmacy has not undergone any change of ownership. Would it be possible to contact me to discuss your concerns further? We appreciate your loyalty for using our pharmacy for many years and once again, I apologise for any inconvenience caused. We look forward to serving you better in the future. Kind Regards Aman Grewal info@manor-pharmacy.net 01214217487
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Review titled Change of opinion
Rated 5 stars out of 5
by Mike - Posted on 27 August 2023
I recently gave a poor review of this pharmacy. I am pleased to say things are back to the excellent standards and service previously received. It's nice to see the Pharmacy staff pleasant again. I would now rate this 5 stars
Visited July 2023
Manor Pharmacy has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Jackie Surplice - Posted on 19 May 2023
I am so impressed with the service the pharmacy offers. All the staff are so helpful and recently have been invaluable with help for my mum.
Visited May 2023
Manor Pharmacy has not yet replied.
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Review titled Excellent pharmacy
Rated 5 stars out of 5
by Community nurse - Posted on 15 April 2023
I am a community nurse and have had many experiences with many pharmacies, overall these experiences have not been positive. However Manor pharmacy have been excellent both in their manner and the service they provide. Highly recommended.
Visited April 2023
Manor Pharmacy has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2023
When my usual nominated pharmacy were unable to fulfil my prescription, I ended up having to ring alternative pharmacies a little further afield. The service I received from Manor Pharmacy, (both during my phone call and later during my visit) was fabulous. They were polite, friendly, helpful and efficient and the shop itself was well laid out and clean. I only wish it was a little easier for me to travel to them so that I could use them all the time!
Visited March 2023
Manor Pharmacy has not yet replied.