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Marton Road Pharmacy

151 MARTON ROAD, BRIDLINGTON, EAST YORKSHIRE, YO16 7DJ

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Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Repeat precriptions

    Rated 2 stars out of 5

    by Anonymous - Posted on 09 January 2025

    We have used this pharmacy since moving here 23 years ago and have been highly satisfied. Over the past 6 months the service has deteriorated . Two things have happened . One the doctors started issuing prescriptions for 1 month instead of 2 doubling the work load for the pharmacist. Two the pharmacist changed hands. Before we could ring to find out if our prescriptions were ready usually in 2 -3 days after ordering. Now all you receive is an automated call saying they are very busy and to ring back later whatever time of day.

    Visited January 2025

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    Review titled Marton Road Pharmacy

    Replied on 09 January 2025

    Dear Customer, Thank you for your feedback. We are constantly trying to improve our service. We cannot help with the doctors changing your scripts to monthly, however we are trying to resolve our telephone issue. Sincere apologies for any inconvenience caused. Please register for our text service and you will get a text as soon as the prescription is ready for collection. Many Thanks Pharmacist

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  2. Review titled Mediocre service

    Rated 1 star out of 5

    by Sally - Posted on 05 July 2024

    Will no longer be using this pharmacy after 2 really bad experiences where I cannot access my prescriptions until 10 days after ordering online on NHS and 3 visits to shop before receiving repeat prescription and this time one full week from ordering online and 2 visits and 3 phone calls to shop before receiving any items. If we have to wait so long every month you had better start upping the amount of tablets from 28 to cover for pharmacy errors. Some of us are only alive because of the drugs. Is this another scheme by government to kill us off sooner rather than later. Try doing prescriptions on Saturday afternoons and Sundays when chemist is closed to get over back log you cannot cope with every day. Organisation is sadly lacking and again It's the patients that suffer!

    Visited July 2024

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    Marton Road Pharmacy has not yet replied.


  3. Review titled Amazing service

    Rated 5 stars out of 5

    by Brenda Wingrove - Posted on 16 January 2024

    Doctor did home visit meds prescribed 1 pm delivered to house by 4 pm. They were urgent so very much appreciated a great service cannot recommend highly enough

    Visited January 2024

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  4. Review titled Absolutely brilliant!

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 November 2023

    We are just so lucky to have this pharmacy! Totally professional caring and empathetic. They go the extra mile and beyond. Can't thank th e pharmacist enough for his help.

    Visited November 2023

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  5. Review titled Questionable

    Rated 4 stars out of 5

    by Anonymous - Posted on 01 March 2023

    Pharmacist is brilliant, this review has nothing to do with him. I rang earlier to ask if medication was ready to pick up, to be told yes, but in future come down to the Pharmacist to ask that question, do not ring as the line is for the Pharmacist. Well then they should have a private line for the Pharmacists use

    Visited March 2023

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    Marton Road Pharmacy has not yet replied.