Mccoig Pharmacy
367 BRIGHTON ROAD, SOUTH CROYDON, CR2 6ESContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting treatment
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2024
This review asked if I am likely to recommend McCoigs and I responded extremely likely because it’s the closest to my house and I’d have to take a bus otherwise. Other than that based on today’s experience I am disgusted with this pharmacy. I have been waiting outside for 20 minutes now since their website and door say they open at 9 on a Saturday but there is no one here. To make matters worse someone answered the phone when I called and said she is waiting for the pharmacist and cannot do anything without them. Apparently she was calling them to see where they were. This in itself is not a problem but now when I and calling back to find out if I should wait or walk back to the house she won’t answer. I had informed her I was waiting outside. I cannot go to another pharmacy because my 80 year old mothers prescription has been sent here. These people have also no consideration for others. We are forced to use their services because, as I’ve said, there is no other. If I had a choice I’d not give them any more of my money and then what!? Disgusting McCoigs.
Visited June 2024
Review titled Mccoig Pharmacy
Replied on 11 July 2024
Dear customer, Firstly, we would like to apologise for the service you have received. This is well below the standard we expect and strive for. Unfortunately on this day, our regular Pharmacist was unavailable and so we booked a locum Pharmacist. They were running very late and we were trying our best to contact them and open the Pharmacy as soon as possible. Our staff cannot open the Pharmacy without the Pharmacist and as such we could not do anything. We do sincerely apologise and will ensure such a thing doesn't happen in the future. Kind regards, McCoig Pharmacy
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Review titled No parking
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2023
When I booked my booster appointment I was told the pharmacy had car parking, but it doesn’t, so I cancelled my appointment, and booked it elsewhere.
Visited May 2023
Mccoig Pharmacy has not yet replied.