Mile Lane Pharmacy
66 MILE LANE, BURY, LANCASHIRE, BL8 2JRContact details and opening times
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Reviews
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Review titled Unhelpful and terrible service
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2024
After a home visit at lunch time my 92 yr old father was prescribed antibiotics it took the pharmacy until late afternoon the next day to deliver these . When my mum rang to ask about the tablets being delivered she was asked if a neighbour could call for them ! Poor service do not sign up for this pharmacy its service is beyond poor
Visited October 2024
Mile Lane Pharmacy has not yet replied.
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Review titled Poor, lazy manner, overall unprofessional service!
Rated 1 star out of 5
by Anonymous - Posted on 07 July 2024
Your members of staff (2 individuals -1m & 1f) 6/7/24 declined the 111 referral and quote 'not a cat in hells chance of getting a controlled drug at the weekend'. (This comment is unprofessional and totally unacceptable use of language to a customer, which was repeated more than once). 111 had sent a controlled drug referral of a repeat prescription item, staff faffed around not even finding the referral and had to repeat name spelling 3 times, explaining that would have to wait until Monday. (It seems gossiping was more interesting in the background). Fobbing off a vulnerable patient is unacceptable at any time especially when emergency rescue meds are required. I find it deplorable that any health care professional would treat anyone in this manner let alone someone requiring these meds (it should have been automatically obvious that it was a vulnerable individual). Bardoc & 111 operators were shocked to hear the process wasn't straight forward and meds hadn't been dispensed as per instruction. The meds were then dispensed by another Pharmacy! Would not recommend this pharmacy to assist you in an professional manner and not a cat in hells chance of me returning as a customer!
Visited July 2024
Mile Lane Pharmacy has not yet replied.