MORRISONS PHARMACY
Dunslow Road, Crossgates, Scarborough, North Yorkshire, YO11 3YNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about MORRISONS PHARMACY.
Reviews
-
Review titled Incompetent and Lacking
Rated 1 star out of 5
by Anonymous - Posted on 03 September 2024
On the 2nd September my doctors surgery electronically sent a prescription to Morrisons Pharmacy Scarborough. This was an acute medication and on their own display it says they'd be made within 1 hour of it been sent. Recently they haven't upheld that so I purposely waited until the following day. Around 1pm 22 hours after it was sent down. Was told to come back after 5pm as it still hadn't been done. 5pm comes and the main item on the prescription was not available. They didn't allow for the whole script to be placed on the spine as they made you 1 product so in their eyes they'd accepted and made it, saying they don't have stock, I rang another pharmacy who has the item available, and then had to contact my doctors to get another prescription sent which can take up to 5 days. Which means I'm going to have to suffer in pain due to them not allowing my prescription to go on the spine because they had 1/2 items available. This isn't the first time I have these issues with this pharmacy since the beginning of this year. It's majorly going down hill. And dangerously.
Visited September 2024
MORRISONS PHARMACY has not yet replied.
-
Review titled Let down
Rated 1 star out of 5
by Mrs alker - Posted on 15 February 2024
Thay are very rude on the phone. I went in at 10am with an emergency script. Thay told me it would be tea time when it's ready. I rang late afternoon to be told that it "it's just come through it will be ready tomorrow" I told her I had taken it in that morning and was told "I should have told her that"3 days later im still waiting for my tablets. Thay can't tell me when thay will get them in. I think it's disgusting how thay have treated me. I'm disabled and I've been in 3 times plus phone calls and still no help from them.
Visited February 2024
MORRISONS PHARMACY has not yet replied.
-
Review titled Unable to supply emergency prescription
Rated 1 star out of 5
by kevin alker - Posted on 15 February 2024
We took a emergency prescription on Monday as my wife had run out it is now Thursday and we still have not received it i rang and they said out if stock and would gave to go to doctor and gave an alternative why did they not say this on the Tuesday my wife has still not received her drug she has gone 3 days without her meds The communication was not there at all and very disappointed the way they handled this emergency prescription was handled the staff on the phone was very abrut and not helpful they had no consideration or help to the situation that my wife had had no drugs for 3 days until I rang back and had to ask what to do I feel that there should be a better organised way of dealing with emergency prescription as 3 days is ridiculous We should of been notified at least on the Tuesday so as to do something there seems to be a lack of customer service at this phamarsey and unfortunately till it changes we will not be using morrisons in the future.
Visited February 2024
MORRISONS PHARMACY has not yet replied.