Morrisons Pharmacy
West Cepen Way, Cepen Park North, Chippenham, Wiltshire, SN14 6UZContact details and opening times
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Reviews
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Review titled Awful Customer Service
Rated 1 star out of 5
by Archie Park - Posted on 29 April 2024
Visited Morrisons Pharmacy on 27/04/24. On entering I was asked can I help. Said that I have a long prescription and gave my name, lady went off and came back and said it would be 20 minutes, I replied that I had shopping to do and that I would come back. On my return to pharmacy I was served by a different lady who asked my name and off she went returning rather quickly stating that I had received a prescription 6 weeks before and that I should have two weeks left. I stated that I did, she then went on to tell me that I was not getting my prescription . I said I will speak with the doctor on Monday. I have been using this pharmacy for over 20 years and have always collected my repeat prescriptions in plenty of time. In two weeks time I will be receiving Radiotherapy for my cancer, should I have to tell them everything so they can see that I am planning ahead. No good reason was given for their refusal and there were others waiting to get served.
Visited April 2024
Morrisons Pharmacy has not yet replied.
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Review titled Don't waiste your time
Rated 1 star out of 5
by Pagen - Posted on 13 March 2024
Staff spoke to me like absolute dirt after telling me they won't be able to get a child's medication we would be left to wait another 2 days even tho it was an emergency 5 members of staff stood doing nothing while the q built up wouldn't recommend
Visited March 2024
Morrisons Pharmacy has not yet replied.
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Review titled Rude
Rated 1 star out of 5
by Odile - Posted on 19 March 2024
Refused to give my partner my prescription without a hard copy despite it will be sent within 72 hours and shouted at him that thay won’t be paid
Visited March 2024
Morrisons Pharmacy has not yet replied.
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Review titled Unhelpful staff
Rated 1 star out of 5
by Anonymous - Posted on 05 April 2024
My prescription used to regularly arrive to this pharmacy but this time they have not found it in the system. They have not said when it may appear on the system, they were not helpful to find out how to help me. Eventually with the help of the surgery I have found the prescription number for them, still they were very rude and unpleasant when dispensing the prescription for my child, not to mention they were deliberately very slow. I am changing pharmacy after this experience.
Visited March 2024
Morrisons Pharmacy has not yet replied.
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Review titled Busy but still customer focussed
Rated 5 stars out of 5
by John - Posted on 04 January 2024
I attended to collect my 56 day medications. Short queue but everybody very busy. My prescription, ordered in advance, was quickly found and passed to me - polite friendly staff member. I then asked to speak to the pharmacist but seeing they were so busy was concerned that this might not be possible. In fact pharmacist appeared within minutes and was helpful, friendly, professional and informative giving me lots of her time. Well done all.
Visited January 2024
Morrisons Pharmacy has not yet replied.