MSN & LUNTS PHARMACY
40 SANDFORD AVENUE, CHURCH STRETTON, SHROPSHIRE, SY6 6BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worrying level of service
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2024
Failure to supply prescribed items, leading to > Having to buy from Amazon to get important life-sustaining prescribed items. When finally (very late) delivered = wrong type Then, after several further attempts = insufficient amount finally supplied. Very worrying and stressful
Visited September 2024
Review titled MSN & LUNTS PHARMACY
Replied on 11 September 2024
We am sorry that you did not receive the level of service you expected from this branch. As you have also contacted us directly we have directly responded to you. We hope to have the opportunity to restore your confidence in our service.
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Review titled Long queues and long waits
Rated 3 stars out of 5
by Anonymous - Posted on 27 August 2024
Queues almost out of the door. People waiting for prescriptions and to purchase single items in one single queue. Several people waiting a long time for staff to find prescriptions or have them verified by the pharmacist. Why are prescription collection boxes labeled numerically and not A-C, D-F etc? This would speed up identifying prescriptions surely instead of going through all of the boxes.
Visited August 2024
Review titled MSN & LUNTS PHARMACY
Replied on 30 August 2024
I regret that the service you recently received at this pharmacy has not met your expectations. Please be assured that is not our intention. We are aware of the long queues and are striving to serve our customers as quickly as possible and have scheduled the installation of a second till and an extension of the counter. Your feedback is invaluable to us, and we are dedicated to addressing any concerns to enhance our service. If you would like to discuss this matter further, please feel free to speak directly to the Manager during your next visit or schedule a telephone conversation at your convenience. Thank you for bringing this to our attention. We hope to have the opportunity to restore your confidence in our service.