Newbrook Pharmacy
56 Newbrook Road, Over Hulton, Bolton, BL5 1ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing local pharmacy
Rated 4 stars out of 5
by laura anderson - Posted on 09 April 2024
Been to this pharmacy for over a year now. Very knowledgeable staff who are willing to help all the time. It was closing time 5:45 and I rushed in with a last minute prescription manager handled it and sorted everything out even though it was closing time . great pharmacy !
Visited April 2024
Newbrook Pharmacy has not yet replied.
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Review titled Rude nasty pharmacist
Rated 1 star out of 5
by Rachel - Posted on 29 January 2024
I went to the pharmacy with my 9 year old daughter to pick up her prescription as she is severely ill with tonsillitis. The pharmacist did not say hello, he simply said "Yes?" in a rude manner. I said my doctor has sent over my daughter's prescription. He said that it hadn't come over yet and I told him I would wait. He then said that I should come back later as he had other prescriptions to do first. I told him this is fine and I am happy to wait but he became quite irate and insisted we come back later on. I asked him to print the prescription off so I could take it elsewhere. I told him he needs to work on his customer service as he comes across as very rude. He said, "why because I won't drop everything for you?!". I never suggested this. I can't believe how rude and dismissive he was. Disgusting
Visited January 2024
Newbrook Pharmacy has not yet replied.
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Review titled Staff fantastic- pharmacist who owns it atrocious
Rated 1 star out of 5
by Eric - Posted on 07 March 2023
The pharmacist is the most obnoxious and ignorant i have ever dealt with. The other staff are fantastic and I am very surprised they put up with his behaviour. Moved to Sykes Chemist and the most helpful caring staff I have met. Delivery drivers go out of their way to deliver even out if normal hours. Absolutely fantastic service compared to newbrook pharmacy. Know more than 20 locals who have moved due to the service.
Visited February 2023
Newbrook Pharmacy has not yet replied.