Nimo Pharmacy
270 HERBERT AVENUE, PARKSTONE, POOLE, DORSET, BH12 4HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 14 September 2023
Went to collect my prescription that was sent to the pharmacy before 8.30am. When I asked for it, had to wait 20minutes to be told they had done nothing with it all day. Was told may be ready tomorrow but may not be, as was something they had to order in. This is all fair enough however what I don't expect is rude staff. The woman at the counter needs training on how to speak to people without looking down her nose!!!!!
Visited September 2023
Review titled Nimo Pharmacy
Replied on 17 September 2023
Dear patient, thank you for your feedback. I am the Superintendent Pharmacist at Nimo Pharmacy. Sincere apologies for the delay in fulfilling your prescription and the unpleasant experience you have had at the pharmacy. I assure you that this has been investigated and remedial steps taken to ensure this does not happen again. The relevant staff member has been informed of this and she sincerely apologises to you for her behavior. We take good customer service seriously and further training for all staff members has been arranged. We hope to continue to provide a much better service and experience in the future. You can contact me at the pharmacy on 01202717714 should you require any further information and assistance. Devshi Kerai, Pharmacist.
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Review titled Good pharmacy
Rated 4 stars out of 5
by Anonymous - Posted on 03 August 2023
Great pharmacy, only one issue. Opening times are a problem now as we work full time. Nimo opening hours changed a while ago. No Saturday morning or even a late evening, one evening a week to stay open until 8 would be helpful. Prescriptions are slower too now so maybe rethink a Saturday morning or a late evening.
Visited July 2023
Nimo Pharmacy has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Janis Pollard - Posted on 27 July 2023
I have had amazing service and kindness from the staff of Nimo’s Pharmacy. While struggling to sort out my mum’s prescription I was lucky enough to speak to a male member of staff who offered me advice. He told me to contact mum’s GP and was happy to check his computer for her scripts progress. Everyone at Nimo’s are always kind and helpful, which is so important as my mum has Alzheimer’s, thank you for your great service.
Visited July 2023
Nimo Pharmacy has not yet replied.
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Review titled Outstanding pharmacy
Rated 5 stars out of 5
by Catherine - Posted on 12 June 2023
Absolutely wonderful pharmacy and pharmacists. Helpful friendly staff.they were so kind to my mum when she was here,she would go nowhere else,they knew her by first name.thank you for being so kind to her .cannot fault
Visited June 2023
Review titled Nimo Pharmacy
Replied on 20 June 2023
Dear Catherine. Thank you so much for the feedback. We endeavour to provide the best service we can at all times. We hope to continue doing this and any feedback helps us to improve the services we provide. Thank you so much for taking the time to write this review.