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Orchard Pharmacy

Orchard Medical Practice, Stockwell Gate, Mansfield, Nottinghamshire, NG18 5GG

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 25

  1. Review titled Best practice in Mansfield

    Rated 5 stars out of 5

    by Sam Maxfield - Posted on 10 October 2024

    I can't give this pharmacy enough praise. Only one I will ever come to. Brilliant team. Always kind. Always have medication available. It's Fantastic to be able to come in and see a pharmacist to help with minor issues. I have been for myself and for my child. I appreciate all their hard work. I attended today after calling 111, I purposely chose to come here over other closer pharmacies. I have symptoms that pharmacist can help with. I was seen straight away and left with the antibiotics I needed. Thank you

    Visited October 2024

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  2. Review titled Highly recommended

    Rated 5 stars out of 5

    by Lesley Dawes - Posted on 06 October 2024

    I use Orchard Pharmacy on a regular basis and had my Covid jab there earlier today. As usual, they were very busy but we're very organised and proficient in keeping the queue to a minimum. I really feel for them because the Pharmacy could do with being twice the size that it is, but they utilise every inch of space to the best of their ability. Thank you to the pharmacist and the team for everything that you do for your patients.

    Visited October 2024

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  3. Review titled Very helpful

    Rated 5 stars out of 5

    by Sam - Posted on 12 October 2024

    I always find all the staff extremely helpful. I called in today to pick up a prescription and for the drop in flu and Covid jab service. Very friendly and efficient

    Visited October 2024

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  4. Review titled Friendly efficient service

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 October 2024

    The staff were super friendly and helpful at the end of what had been a very busy day. I will definitely return there for my vaccination in future.

    Visited October 2024

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  5. Review titled Professional and polite

    Rated 5 stars out of 5

    by Robert Fennell - Posted on 09 October 2024

    We, my wife and me, attended for a covid vaccination. We were offered the flu vaccine to be done at the same time and took up the offer. The service was excellent with all things being explained and questions answered.

    Visited October 2024

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  6. Review titled An absolute credit to the NHS

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 July 2024

    A friend recommended the pharmacy to me after I had spent 2 1/2 days trying to be seen by my doctors with no luck and calling 111 twice. I had a scab on my leg that was healing well, then on sunday it became hot to touch, very sore and changed shape dramatically, I was concerned it had become infected. By Wednesday it was looking worse, and I was getting headaches. I went to the pharmacy and the pharmacist saw me within 5 minutes of arriving. He examined my leg, made a diagnosis and gave me a prescription. The pharmacist was concise, ensured he had all my symptoms, made sure i understood his diagnosis, and then explained clearly the symptoms to look out for sepsis. He ensured I didn't have any questions over my how to care for my leg, or my prescription. When I collected my prescription from the counter I thought of an another question, and despite obviously being extremely busy, the lady behind the counter asked the dispensing chemist to clarify, and nothing was too much trouble for either of them. I cannot recommend this pharmacy enough. I am now 2 days into my prescription and i am feeling so much better, my leg is healing well, and i cannot thank the team there enough. If my leg had been left much longer without antibiotics, it would have been a very different story. This is exactly how the NHS should be run, 100% patient focused.

    Visited July 2024

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  7. Review titled Brilliant service

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 April 2024

    I was referred by Orchard Medical Practice with a skin condition. Approx half an hour after the referral, the pharmacist called me and asked for my symptoms. He then asked me to go to the Pharmacy for a consultation. Although he was busy in a covid jab clinic, I was seen approx 5 minutes after I got there. A diagnosis was given promptly and professionally, and I was given a prescription for the condition.

    Visited April 2024

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  8. Review titled Great Practice

    Rated 5 stars out of 5

    by Sarah - Posted on 26 April 2024

    I rang doctors at lunch time as my son wasn't well. Doctors were full to compacity referred to pharmacy. I did have to wait a little while and was worried with this being first time being referred to pharmacist that referral hadn't reached. So rang they asked for me to take my son down as soon as could but warned was COVID clinic maybe a little wait. Waited 10 mins then pharmacist Imran called us in he was absolutely loved spoke to my son examined him, asked his symptoms agreed with what said so immediately felt like i had been heard and prescribed him some anti biotics. Explained when and how often give them. I would definitely recommend this service was so easy and felt heard.

    Visited April 2024

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  9. Review titled Great Pharmacy

    Rated 5 stars out of 5

    by Wilde - Posted on 12 April 2024

    Great service, first time using this service Pharmacy first would highly recommend to anyone. Saw my son twice in one day & sorted antibiotics for him. Thank you

    Visited April 2024

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  10. Review titled Excellent weekend service

    Rated 5 stars out of 5

    by Sara Arnold - Posted on 22 April 2024

    I attended the pharmacy with symptoms of a UTI on the Saturday and was seen swiftly and given excellent advice. I returned on the Sunday as the symptoms worsened as they had advised me to do so. On my second visit, the pharmacist was able to diagnose my condition and I got antibiotics immediately. He was incredibly thorough during my consultation and I felt confident with his diagnosis and advice. Having this service available at a local pharmacy, particularly at a weekend, saved me using the 111 service and a long wait at Kings Mill where I would have been taking up space for other patients who needed to be seen by a doctor. It also meant that I could access the antibiotics straightaway so my treatment could start sooner. I will be letting all of my family and friends know about this as I go to a different practice. Thank you so much for your excellent care and service!

    Visited April 2024

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