Our Pharmacy
HOPWOOD HOUSE, THE VINEYARD,LEES ROAD, OLDHAM, OL4 1JNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent every time
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2025
The pharmacist here has sorted out our full family over the last 2 months of illnesses! Excellent service every time. Friendly service and quick to respond to referrals and refer on if needed. Brilliant and would highly recommend
Visited January 2025
Our Pharmacy has not yet replied.
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Review titled Excellent professional service
Rated 5 stars out of 5
by Jeff knight - Posted on 11 December 2024
I can’t thank the pharmacist and his staff enough they were kind and considerate who looked after me very well
Visited December 2024
Our Pharmacy has not yet replied.
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Review titled Great pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 24 December 2024
I love the service from this pharmacy it was fast and the staff were very friendly, the advise given was very helpful
Visited December 2024
Our Pharmacy has not yet replied.
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Review titled Excellent service and very helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 25 December 2024
I've been getting my mum's medication from here for a while now and haven't had a single issue. It's always ready on time, and whenever I call with any questions or concerns, the staff are exceptionally kind and courteous, always going out of their way to help. Would highly recommend to anyone who wants a good, reliable service My mum was out of town the last time her medication ran out, and she was really concerned, so I called them and they were nice enough to contact a pharmacy close to where she was staying and arrange to have the prescription delivered from there. I hardly every write reviews for places but this pharmacy is so good I felt compelled to write this.
Visited December 2024
Our Pharmacy has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lucy russo - Posted on 26 December 2024
Went on Boxing Day to pick up a prescription from 111 but when I got there it wasn’t on there system they went above and beyond to help me thankyou 10/10
Visited December 2024
Our Pharmacy has not yet replied.
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Review titled Exceptional Delivery Service
Rated 5 stars out of 5
by Sam Riley - Posted on 28 December 2024
We have been having our prescriptions delivered since COVID, I’m Vulnerable and my parents elderly. Our delivery guy always delivers with a smile on his face and will chat if he has time. He never fails to ask the welfare of all my family and if something isn’t right or we are worried he phones his boss to clarify. He knows the importance of me receiving a prescribed antibiotic and makes sure I get it that same day. I hope our delivery driver is respected as much as my family and I respect and cherish him. You certainly have the best with him.
Visited December 2024
Our Pharmacy has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 25 December 2024
Very helpful pharmacist, they were quick to fill the prescription and gave good advice. They were also open on Christmas which was helpful.
Visited December 2024
Our Pharmacy has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 26 February 2024
I have been with the pharmacy since it opened. I have not once in all these years had an issue untill the last year. The final straw was I had a prescription sent from the GP to my pharmacy as urgent for my child who was really poorly. She had been given some antibiotics at 10am from the gp. I waited for this to be delivered as I couldn’t leave her on her own to collect it as 1 she was poorly and 2 she’s autistic. I am on their delivery service so I contacted at lunchtime and they informed me the driver didn’t start until 2pm. So I asked if she could ask him could I be on the early drop off as we have waited all morning. They normally deliver our regular meds early and I’m normally at work, so I didn’t think this would be an issue. When explaining to the women on the phone that I really needed to get the antibiotics in her system as she was intolerant to anything but paracetamol, she did nothing but interrupt me. I had to ask her can she let me finish. She just said she would try and ask and to call back if it’s not here by 5pm. So I gave this the benefit of the doubt. I called the back after 5 to see where this was up too! The woman said give her 5 mins she will call me back and find out where the driver is! I waited again and rang back at 7pm as that last woman never called me back. The lady I got this time was the same one from this morning. Again just rude, just said she’s waiting for the driver and that the delivery would be up to half 7. 8.40pm and still no antibiotics.. I contacted again at 8.40pm and spoke with a young man. I asked him if he could check and explained how bad this was that I’ve had a poorly child who has bacterial tonsillitis, throwing up and in agony all day, with a temperature that’s been up and down throughout the day been made to wait 10 hours for her medication that was sent through as urgent from the gp just after 10am!!! He was really nice about it, and it wasn’t his fault. However She would of been seen quicker in A&E! Prescription finally dropped off at 8.45pm now she’s fast asleep. As mentioned this isn’t the first time this has happed but it will absolutely be the last! I will no longer be using the service.. I don’t know what’s happened to this place or the nice staff that worked there but the service is shocking! These are peoples medications not a pair of Jeans we’re waiting for.
Visited February 2024
Our Pharmacy has not yet replied.